THE CROSS-SECTORAL OMNICHANNEL SOLUTION FOR
MANUFACTURERS, RETAILERS AND MAIL ORDER COMPANIES
Offer your customers a 24-hour delivery service, implement various delivery and payment options across all channels and in doing so, convince your customers at the right moment in the RETAIL AND MAIL ORDER INDUSTRY.
Increase your customer base and your profits by using a centralized real-time platform across all channels for retail and mail order. With this platform, you can gain insight into customer behaviour, you can offer modern sales channels and payment options and pleasantly surprise your customers with customized omnichannel offers and services – something they didnt even know they wanted and needed.
The solution for retail and mail order:
While retailers face the challenge to keep track of the goods in their stores and to supply re-orders to the right place at the right time without logistics costs going through the roof, mail order companies have to perform entirely different tasks. In order to compete with the big players in the industry, they have to offer their tech-savvy customers a 24-hour delivery service, self-service collection of parcels at a pick-up point and payment via PayPal or credit card. Pure players will have to acquire new customer groups and provide various sales channels to offer and sell their goods. The greatest challenge is to link all sales channels in an efficient and intelligent way, i.e. with individual and personalised customer interactions for each channel. Wholesalers, however, need to score with flexibility, delivery reliability and efficient warehouse and logistics management. Its all about efficient, flexible and integrated processes and subsequently about customer satisfaction. One industry, three different challenges: one solution.
BE INTELLIGENT. WITH IN:OMNICHANNEL.