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Retail Technology

Xovis AG

Industriestrasse 1, 3052 Zollikofen
Telephone +41 32 3420470
This company is main exhibitor of

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EuroShop 2020 hall map (Hall 6): stand G27

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EuroShop 2020 fairground map: Hall 6


Anne Wyder

MD Retail

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Our range of products

Product categories

  • 07  Retail Technology
  • 07.02  Analytics
  • 07.02.03  Big data management

Big data management

  • 07  Retail Technology
  • 07.02  Analytics
  • 07.02.04  Customer tracking
  • 07  Retail Technology
  • 07.02  Analytics
  • 07.02.08  Predictive analytics

Predictive analytics

  • 07  Retail Technology
  • 07.14  Surveillance installations
  • 07.14.02  Customer frequency measurement

Our products

Product category: Customer frequency measurement

People counting & dwell time measurement

Xovis offers the most complete portfolio of Xovis 3D Sensors to solve people counting and tracking challenges.
As explained in the Products and Technology sections, Xovis 3D Sensors capture the covered area in a similar way to the human eye and enable system integrators around the globe to provide system integrators in the retail and other industries with the most accurate footfall data – the cornerstone of retail analytics. By counting and tracking customers, the overhead Xovis people traffic counters deliver fundamental real-time data such as:

Number of entering and exiting customers as well as people passing by
People traffic peak hours
Direction from where most people access the area covered by Xovis 3D Sensors
Percentage of adults vs. percentage of children
Zones with the shortest and longest dwell times; i.e. hot and cold spots

System integrators use the data measured with Xovis to calculate additional KPIs, such as conversion rates to support their customers in streamlining various processes. For example, retailers are able to adjust store layouts, evaluate the performance of marketing initiatives, and optimize staff planning and product placement based on precise real-time data.

Xovis 3D Sensors feature a counting accuracy of 99% and recognize people individually even if they are standing shoulder to shoulder. Depending on the installation height between 2.2 m and 20 m (7 ft and 66 ft), a single sensor covers up to 100 m2 (1,100 ft2) of counting and tracking area. Each sensor includes a sophisticated data privacy concept and allows up to 99 counting lines and zones. See the Products section for details on the Xovis product range and its easy integration into existing software environments.

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Product category: Customer frequency measurement

Large area counting & tracking

With the ability to connect various sensors in a Multisensor Xovis opens the door to people counting and tracking through large areas.
With its easy configuration, the Xovis Multisensor links together up to nine Xovis 3D Sensors and depicts the covered area in one continuous image. This unique capability facilitates precise people counting at wide entry and exit doors, where a single sensor cannot cover the whole area. As the connected sensors seamlessly hand over the data to each other, system integrators and retailers can track customers through large areas.

The Xovis Multisensor offers the same insights as a single Xovis people counting sensor in terms of KPIs related to people counting and dwell time measurement – but for a larger area. System integrators and retailers get a clear picture of how customers access and leave the tracking area, in which parts they spend the most time and when peak hours occur.

Every Xovis 3D Sensor can act as “master sensor” and connect to eight ‘slave’ sensors; no additional hardware or software components are needed. The Xovis Multisensor is able to combine different sensor models and installation heights. For continuous counting and tracking applications that are very complex or require more than nine sensors, the Xovis SPIDER is able to link up a very large number of sensors. In combination with AI-powered Xovis 3D Sensors, the new processing unit features full area tracking and takes in-store analytics to a new level.

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Product category: Customer tracking

Full area tracking & in-store analytics

System integrators and retailers must measure the entire customer journey as the basis for comprehensive in-store analytics.
Brick-and-mortar stores face fierce competition from online shops that naturally have faster access to detailed customer behavior data. The combination of AI-powered Xovis 3D shopper counters and the Xovis SPIDER processing unit gives system integrators and their customers in the retail industry the ability to improve shopper experience and hence revenue. Through the connection of a large number of sensors, the Xovis SPIDER is able to perform:

Full area people counting and tracking
Dwell time measurement
Full path analysis/measurement of the entire customer journey
Automated queue detection/measurement of queue lengths and queueing times

Xovis SPIDER’s software modules and the 99.5% counting accuracy of AI-powered Xovis people counters and trackers result in high quality real-time data and unprecedented behavioral insights. System integrators convert this new type of retail analytics into powerful tools that retailers use to further optimize product placement and staff planning, avoid queue quitters and boost the performance of marketing and customer service initiatives.

With new instruments, such as full path analysis and queue management based on high precision people counting and tracking, brick-and-mortar stores are able to capitalize on the full potential of in-store analytics. At the outset of new retail concepts for the IoT age, the level of customer insights enabled by Xovis is a prerequisite in order to keep pace with the online competition and take new retail concepts from the trial stage to a global standard.

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About us

Company portrait

Swiss-based Xovis is the perfect technology provider for all kind of people flow measurement solutions and advanced in-store analytics. With Xovis, system integrators invest in a reliable and future-proof technology.

Company data

Number of employees 100-499
Foundation 2008
Area of business Retail technology