Citizen Systems Europe GmbH

Otto-Hirsch-Brücken 17, 70329 Stuttgart
Telephone +49 711 49032-0
Fax +49 711 49032-45

Hall map

EuroShop 2017 hall map (Hall 6): stand F49

Fairground map

EuroShop 2017 fairground map: Hall 6


Jörk Schüßler

Otto-Hirsch-Brücken 17
70329 Stuttgart, Germany

+49 (0)711 49032-0

+49 (0)711 49032-45


Our range of products

Product categories

  • 07  Retail technology

Retail technology

  • 07  Retail technology
  • 07.06  Mobile solutions
  • 07.06.04  Mobile couponing
  • 07  Retail technology
  • 07.07  POS hardware
  • 07.07.01  EPOS hardware
  • 07  Retail technology
  • 07.07  POS hardware
  • 07.07.10  POS printers, coupon printers

POS printers, coupon printers

  • 07  Retail technology
  • 07.10  Price labelling
  • 07.10.02  Labels and price tags

Labels and price tags

  • 07  Retail technology
  • 07.10  Price labelling
  • 07.10.03  Label printers
  • 07  Retail technology
  • 07.13  Weighing equipment and food services
  • 07.13.02  Printing systems and accessories

Our products

Product category: Retail technology

Mobile POS Ready

Mobilise Your Business - Discover mPOS with Citizen

The market for mobile point of sale (mPOS) devices is growing fast. New technologies and systems are reducing costs, creating new options and enhancing the customer experience. Successful implementation depends on integrating different interface and operating systems within your existing sales environments. To help, Citizen offers a range of printing solutions specifically to meet your mobile printing requirements, including:

  • Mobile but also stationary printers
  • iOS, Android and Windows Mobile connectivity
  • SDKs and APIs
  • Printer upgrades
  • Easy set-up, simple to use solutions

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Product category: Mobile couponing

Mobile printing on the move


The CMP-40L is a four inch label, receipt and ticket printer. It is hand-held, hard-wearing and easy to operate printer that is perfect for fast and reliable printing on the move.

The compact CMP-40L is designed for ultimate ease of use. Members of staff in any business environment require minimal training in how to operate it and rarely need to change more than just the media rolls – a process which is quick and easy in itself. The most versatile and durable of the CMP series, which also features the CMP-20 and CMP-30 mobile printers, this printer is ideal for a variety of applications, including: labels and delivery notes in logistics; price mark-downs in retail; receipts in restaurants, bars and cafes; on-the-spot tickets for transport use, parking and traffic violations; and for issuing entry passes for people waiting in line.

Thanks to Lithium Ion battery technology the CMP-40L can be used for long periods of operation before recharging is required via its easy-to-charge power packs. This ensures that a greater number of printing tasks can be completed compared with other market options that may stand idle on charge mode due to shorter battery life.

The Wi-Fi and Bluetooth® connectivity enable the efficient CMP-40L to be linked with payment taking devices to be used as a reliable mobile point of sale (mPOS) device, making it ideal for busy retail environments. The printer user can monitor the connectivity level and printer status on a clear LCD Screen; it does not have to be monitored from a stationary desktop computer or laptop, and can easily be accessed from a range of smart devices, including iPhones, iPads, tablets and Android enabled smartphones.

For anyone using the CMP-40L, they’ll appreciate the simplicity and speed of operations, with capability to print off up to four inches in width and print speed of 80mm per second, 3.1 ips. Attaching labels to boxes and items from a mobile printer is straightforward, stress-free and no longer a sticky business, thanks to the integrated label peeler and tear bar feature.

Production is never held up if a change of paper type is necessary, as this can be performed in a matter of seconds. So if switching from a printing task that requires a receipt roll rather than a thermal label printer in a café for example, the user can be handing out a coffee receipt within a minute of labelling up cake and sandwich boxes.

The four-inch CMP-40L completes Citizen’s range of market leading mobile printing solutions, which are also available in a two inch model, the CMP-20, and a three inch version, the CMP-30. In terms of look, feel and durability, the robust CMP-40L is the ultimate replacement for customers that have been using the Citizen PD-24. The printer is protected from the challenging conditions and substances that may cross its path, especially when used in a warehouse or loading bay setting, thanks to the hardwearing plastic polymer casing.

With an impressive IP54 ingress protection rating, the durable CMP-40L has been designed to withstand likely dust ingress, while remaining unaffected by water splashing. And because the printer is likely to be used at height when labelling packages, an important qualification is that it has also passed the 1.8 metre drop-test.

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Product category: EPOS hardware

POS printer ticks all boxes for design, connectivity and performance


Citizen boosts sales flexibility in retail and hospitality environments with the CT-S310II LAN POS printer featuring a USB interface and Ethernet connection.

The budget-friendly POS printer combines a stylish and compact design with LAN connectivity to enhance sales and service delivery environments. In addition to its USB interface, the high performance CT-S310II LAN is Ethernet connection enabled, allowing users to easily connect with their local area network (LAN) and operate the printer with more flexibility.

Packed full of essential features that make it ideal for use in retail and hospitality for receipt, coupon and ticket printing, the CT-S310II LAN is available in two stunning, eye catching colours: black; and the new addition of pure white This latest colour offering was created to meet growing customer demand and to complement modern sales and service environments, influenced by the designs of consumer technology brands.

The CT-S310II LAN is an upgraded version of Citizen’s bestselling CT-S310II printer, providing users with 160mm per second high speed printing combined with easy paper loading and a long life print (LLP) function for extending the print head life. Both the CT-S310II and CT-S310II LAN are specially designed to be compact, smart and sleek – enhancing the visual appeal of points of sale and boosting the customer experience.

This latest Citizen POS printer is one of the most environmentally friendly and energy efficient Ethernet enabled POS printing solutions on the market, thanks to an innovative Paper-Save-Function, ENERGY STAR® power supply for enhanced energy consumption management, packaging made from recycled materials, and a halogen-free housing. Users can choose between a paper width of either 80mm or 56mm and benefit from tool-free maintenance.

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Product category: POS printers, coupon printers

Add style and speed to sales transactions


Citizen Systems Europe's CT-S251 POS printer combines style with efficiency, providing flawless 2-inch wide prints at ultra-fast speed, from a compact model. Designed specially for high-end retail and hospitality businesses, with aesthetics and ease of use front of mind, the CT-S251 helps to ensure a seamless sales transaction and smooth customer experience.

Receipts, coupons, daily reports and more can be produced fast and error-free with the CT-S251, which prints at a phenomenal speed of up to 300mm per second, helping to reduce waiting times and queues.  Business managers can also benefit from additional flexibility when choosing where to position points of sale (POS) or mobile points of sale (mPOS), thanks to the CT-S251's extensive connectivity options. This includes the choice to connect via USB, Serial and Ethernet outputs as well as wireless 'Made for iPhone/iPod/iPad (MFi) Bluetooth and Wi-Fi. The printer also ensures easy integration with POS systems and is fully compatible with iOS, Android and Windows mobile devices.

In today’s highly competitive market, the environment within shops, bars and restaurants is more important than ever. To compete with growing online sales, bricks and mortar based retailers require stylish technology solutions that have a direct impact on maximising store appeal and delivering a first-class customer experience. The CT-S251 is the first printer which does exactly that.

The CT-S251 printer delivers on no less than five areas which are key to optimising sales and service environments: style; agility; speed; reliability and ease of use. With a sleek design that perfectly suits smart and trendy environments, a small footprint and extensive connectivity options, it is a must-have for any POS counter. It also represents the future of our POS printers, which will combine sophisticated, attractive looks with best in class functionality and the high quality that Citizen is globally renowned for.

The space saving CT-S251 features a minimal footprint and front exit. Designed to be the same height as average cash drawers, it fits seamlessly alongside other POS hardware and connects directly to cash drawers, helping busy staff to keep transaction points clutter free and tidy. Suitable for a broad range of modern retail and hospitality environments, including restaurants and boutiques, the CT-S251 is available in a choice of two popular and eye-catching colours: black or pure white.

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Product category: Labels and price tags

Low cost, high spec label printer

Citizen Systems Europe label printer, the CL-E720, combines functionality, reliability and smooth operation in a single, cost-efficient, compact product. 

The CL-E720 label printer from Citizen Systems Europe fulfils the market’s desire for a compact product that is big on output, accuracy and longevity yet low in cost, fuss and issues. Easy to operate, the CL-E720 is built to withstand the specific conditions of the typical logistics, warehouse, factory or retail setting. It offers an impressive amount of features and options, usually reserved for higher end, more expensive models.

In terms of size and accessibility, the slim-line CL-E720 slides into a surprisingly small space and opens up from the front for easy ribbon changes and adjustments, leaving more room for other, essential equipment.

The multilingual LCD display is backlit and the viewing panel can be adjusted so information on printer performance and ribbon life can be seen and reacted to in all conditions and lighting levels.

A key feature of the inner functionality of the Citizen CL-E720 is the Hi-Lift™ Active Ribbon Control & Positioning (ARCP™) mechanism, offering the user a trouble-free experience where high-quality output is achieved with every print run. The 360mm x 74mm ribbon fits on easy-loading ribbon holders and retains its tension from start to finish, so print quality and positioning is of the highest and most precise standard. Smart engineering features also include adjustable ribbon tension settings and ink in or ink out automatic selection. All of which offer the user a hassle-free experience where accurate, high-quality output is achieved with every print run.

With print speeds up to 8 ips, 200mm/s in Direct Thermal, up to 6 ips, 150mm/s in Thermal Transfer, and a resolution of 203 dpi (8 dots/mm), the Citizen CL-E720 bridges a gap in the existing product range while offering a more capable label printer to the market. 

This printer is well served In terms of connectivity and power efficiency. LAN and USB comes as standard, with wireless options also available, while LinkServer™ Management allows the user to remotely monitor the printer’s status via a web browser. The Citizen CL-E720 is one of the most energy efficient label printers available thanks to the integrated Energy Star® power supply which provides a super-low standby power consumption.  This meets the market’s demand for products that manage power usage more intelligently and economically.

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Product category: Label printers

New Citizen four inch label printers complete CL-E700 series

Citizen Systems Europe offers powerful four inch tabletop label printers within its premium quality yet cost-effective CL-E700 series.

The CL-E700 series offers a range of high performance industrial printers and meets a demand in the market for excellent print definition quality with low initial investment and running costs and is ideal for businesses operating in logistics, pharmaceuticals and warehousing.

The CL-E700 series features three robust label printers, including the CL-E720, CL-E720DT and CL-E730. Each printer is built using high quality parts, ensuring reliable long term performance and reduced total cost of ownership. The printers feature an Energy Star® compliant power supply and are designed for super-low power consumption when in standby, making the CL-E700 series one of the most energy efficient label printer ranges on the market.

For users that require only Direct Thermal printing, the CL-E720DT is ideal. When there is a need to print labels quickly and in high quality, users can rely on the CL-E720. If sharp, detailed printing is essential, the CL-E730 is the obvious choice due to its Direct Thermal and Thermal Transfer printing methods at 300 DPI. Changing media in these printers is quick, easy and safe for users thanks to the inclusion of an Easylift media holder. The CL-E720 and CL-E730 also feature Citizen’s ARCP™ ribbon control mechanism, which ensures precise imaging on specialist materials.

In many businesses storage space for label printers is in short supply, which is why the CL-E700 series has been designed with a Hi-Open™ metal case that minimises space requirement. In addition, each printer in the series has been developed with ease of use in mind. The label printers feature a simple to use control panel and on-board LAN and USB connections. The whole series also comes with access to the Citizen LinkServer™ for easy operation and management of the printer remotely.

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Product category: Printing systems and accessories

Five reasons you need the Citizen Consumables Program

Choosing and ordering printer consumables is now easier for resellers and distributors than ever before thanks to our new Citizen Consumables Program. As the only service on the market offering such a high number of consumables it is truly unique.

Here are five key reasons to take advantage of the Citizen Consumables Program:

  1. Effortlessly choose between more than 50 Citizen label packs, which are specifically designed for use in logistics and warehousing, industrial sectors including food and chemical production, laboratory, electronics, and gardening
  2. Printer media packs are optimised so that the perfect number of ribbons are delivered to print a pre-specified number of labels, minimising waste for end users
  3. Labels are available from a single, trusted source at attractive and competitive prices
  4. Order printer media 24/7 via an easy to navigate online platform, with every order delivered on time and free of postage and packaging fees
  5. Printer media of a higher value is offered in smaller packs to keep costs favourable to the user and prevent wastage.
Consumables from Citizen are tested and optimised to meet the needs of Citizen printers. This ensures printers deliver exceptional performance on a consistent basis and guarantees longer printer life - boosting cost-efficiency and reliability to bring greater peace of mind to users.

To sign up for the Citizen Consumables Program, please visit

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About us

Company details

Citizen Systems Europe operates from locations throughout Europe covering the EMEA region. It offers a wide range of printers for industrial, retail, healthcare and mobile applications specializing in label, barcode, portable and point-of-sale printers. In each case, the company's products are sold and supported by a network of specialized partners.

Citizen Systems Europe is a wholly owned subsidiary of Citizen Systems Japan and part of the Citizen group of companies, a global organisation that manufactures products ranging from its world-famous Eco-Drive watches, calculators, mini-printers and industrial printing systems to machine tools, quartz oscillators, LEDs and other electronic components.

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Company data

Sales volume

200-499 Mio US $

Export content

max. 75%

Number of employees




Area of business
  • Shopfittings, shop furnishings, store design & visual merchandising
  • Building service engineering and energy management
  • POP Marketing
  • Retail technology
  • General services
  • Reference projects