CUSTOM was founded in Fontevivo (Parma) in 1992 as a company that designed and manufactured professional printing devices for the industrial automation sector.
During the first years in business, the company has specialized in designing and producing parts of printing systems and panel printers for famous brands of the industrial field.
The progressive growth has leaded the company to evolve towards the design and manufacture of products always more and more complete both for the OEM and POS markets and to promote CUSTOM brand.
The comprehensive product catalogue allows Custom to offer real "technology packages" which include printing peripherals, cash registers, systems and a software which grants an easy and quick use of the products.
Today, the wide range of products is conceived for different segments of the market:
Industrial automation, industrial instrumentation and supply of public services (O.E.M., original equipment manufacturer)Airports, railways and events ticketing (TKT, ticketing)Points of sale automation (P.O.S., point of sale)Gaming (G.L.B., gaming, lottery, betting)
In 2008, the new holding company CUSTOM Group spa is established and it owns the majority of the companies of the group:
CUSTOM Engineering spa, which designs and manufactures all products featuring Custom and Fasy brands and branded products for OEM customers;System Retail spa, specialized in systems for the automation of the point of sale for GDO and DO;System Gaming spa, oriented to gaming, lottery and betting markets;CUSTOM America, Inc, fully committed to USA, Canada and Central America markets;CUSTOM Production Europe srl, the manufacturing plant of the group.
CUSTOM Group, with more than 300 employees, a turnover of 68,5 millions of Euro (last year), a direct or through-partner presence in over 53 countries, exports more than 60% of its own production.
The Group owns 18 innovation and invention patents related to printing and scanning devices internally developed.
Besides the locations in Fontevivo Parma (Operating offices) and in Castelguelfo Parma (Management and Finance), CUSTOM Group counts on sales offices in Modena, Varese, Treviso and a network of over 300 affiliated dealers in Italy.
Internationally, CUSTOM Group counts on branches in USA, Germany, United Kingdom, Africa and on local partnerships in Russia & CIS, China, South-East Asia, France, UK/Ireland, Brazil, Argentina and India.
The group, with private capital, is still led by the charter members Carlo Stradi - president and CEO - and Alberto Campanini - CTO and R&D.
The management activity is led by Paola Grisenti, - CFO - and Andrea Faggioni - COO.