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Colourful, glowing lines representing data streams flow over a dark, technical surface with diagrams and symbols; Copyright: Adobe Express

Supply chain planning: using forecasts to optimise stock levels

30.10.2024

One of the strengths of AI is deriving predictions from big data. RELEX Solutions specialises in this data-driven forecasting for the supply chain. Ramona Saager explains what this means for retailers in concrete terms.
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A blue four-legged robot stands in a warehouse; Copyright: Otto Group

Warehouse robotics: transforming retail logistics

10.10.2024

Artificial intelligence and robotics can increasingly be found in the warehouse of a large retailer. Automated systems are optimising logistics processes and helping retailers to combat labour shortages.
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Two people stand in front of a shelf containing various products. One of the people is holding the paper-based weight sensors; Copyright: PaperWeight AI

Paper-based weight sensors transform shelves into smart shelves

03.09.2024

PaperWeight AI has developed a unique and recycable shelf event sensor made entirely out of paper. We asked CEO Dr Yoni Engel how the sensor works and for which use cases it is being deployed in the retail sector.
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Two hands surround a glowing crystal ball; Copyright: Envato/NomadSoul1

The potential of advanced analytics and AI in retail

01.08.2024

Advanced analysis programmes sift through volumes of data, interpret them and provide a database for making more informed decisions. A study shows the potential in the Indian retail sector.
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Amazon's Just Walk Out terminals at the exit of a shop with signs about the Just Walk Out offer; Copyright: Amazon

Smart stores: no revolution without risk

16.07.2024

Convenient shopping experiences are definitely a competitive advantage for retailers. One concept that retailers are using to appeal to their customers is autonomous shops, known as smart stores.
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A person types on a laptop. A holographic user interface with chat windows and an artificial intelligence symbol can be seen above the laptop; Copyright: Envato/AndersonPiza

Chatbots support retail employees

11.06.2024

The management of large retail companies is increasingly relying on AI tools. Tools such as generative AI assistants are designed to help employees carry out their tasks more efficiently.
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Inside of Sam's Club shows the AI and video application technology at its exit; Copyright: Walmart

​​​Sam's Club deploys AI-powered exit technology for Scan & Go

15.05.2024

Sam’s Club members can now exit a lot faster after completing payment at a register or via Scan & Go. AI technology and computer vision capture images of carts and verifies payment for all items.
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A big orange robotic arm carrying a container in a huge warehouse; Copyright: Walmart

Walmart Canada’s supply chain gets a high-tech makeover

02.04.2024

Walmart Canada is making investments in the modernization of its distribution centres: the goal is to transform the supply chain with robotics and automation.
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A man is holding a smartphone against a scanner to enter an autonomous store; Copyright: Sainsbury's

“Autonomous stores”: Future reality or hype?

21.02.2024

The concept of "Autonomous Stores", enabled by the development of artificial intelligence, is not new. Miya Knights, Publisher Retail Technology magazine, examines the increasing role of automation in stores.
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A woman and two men stand at a shopping cart at a trade fair and try out a hand scanner; Copyright: Messe Düsseldorf / A. Wiese

These technologies will fundamentally change retail

05.02.2024

We asked exhibitors at EuroCIS which brand-new trends retailers should have on their radar and which technologies will inspire their customers in the future.
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A drawing of a woman who leaves a no check-out store; Copyright: Avery Dennison

Check-out free shopping wins loyalty from younger consumers

25.01.2024

New research reveals: More than a third of shoppers say they would switch to a retailer that offers check-out free stores.
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An automated store targeting Gen Z incorporating technology and AI powered tools; Copyright: SPAR Hungary

SPAR Hungary trials Gen Z pop-up store using AI

16.01.2024

In order to specifically target Gen Z customers, SPAR Hungary ran a two-day trial of an automated store – incorporating technology and AI powered tools.
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A blue and yellow IKEA drone with four propellers; Copyright: Ingka Group

IKEA Retail uses drones for stock inventory

20.11.2023

Two years ago, Ingka Group and the Supply Chain Development Team at Inter IKEA Group, together with Verity, a provider of indoor drone systems, started developing a fully autonomous drone solution to track inventory and improve the wellbeing of its co-workers.
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A person using a DTEK touch screen; Copyright: DTEK.ai

DTEK.ai revolutionizes retail with SWIFT

31.10.2023

DTEK.ai, a leading provider of innovative retail technology solutions, officially launched SWIFT at North Star, one of the world's most disruptive global startup events in 2023. The revolutionary technology leverages artificial intelligence (AI) and computer vision to transform the retail checkout process.
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A self-service shelf for bakery products with many compartments; Copyright: Shop-IQ

AI for baking stations: Freshness is king

12.09.2023

The Smart Bakery Box, an AI-driven system, analyzes the sales figures of self-service baking stations and determines the optimal production quantity.
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A self-driving robot on a the sidewalk in front of a lawn; Copyright: Bill Nino/Unsplash

Supply chain adoption of mobile robots will far outpace drones

24.08.2023

Smart mobile robot adoption in supply chains is growing rapidly and will far outpace drones over the next three years, according to Gartner, Inc.
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A REWE Pick and Go store in Cologne from the inside; Copyright: Michael Breuer | photokonzept.de

Self-checkout: Smarter ways to pay

08.08.2023

Companies the world over are both collaborating and competing to develop self-service systems and self-service checkouts that enable an autonomous shopping experience.
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The Caper Cart in a Store; Copyright: instacart

Schnucks and Instacart expand with smart carts

31.07.2023

Schnuck Markets, Inc. and Instacart, the leading grocery technology company in North America, today announced the companies will expand their omnichannel partnership by deploying Caper Carts, Instacart’s smart carts, in select stores.
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A Selfly freezer in an airport; Copyright: Selfly Store

Automated retail: Selfly Store introduces intelligent freezer

04.07.2023

In April, the vending company Selfly Store introduced its latest product: the Selfly Freezer. We spoke to CMO Malin Östman about first experiences with the smart freezer and the potential of unmanned shopping.
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A visualization for GPT4; Copyright: D koi/Unsplash

Carrefour integrates OpenAI technologies and launches a generative AI-powered shopping experience

16.06.2023

Carrefour has launched Hopla, a chatbot based on ChatGPT which will be integrated into the Carrefour.fr website. Customers are able to use this natural-language AI to help them with their daily shopping.
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The Express Store by Viessmann and Pixevia at EuroShop 2023 with a refrigerated island in front of the small store; Copyright: Viessmann

Express Store from Viessmann and Pixevia at EuroShop 2023

01.05.2023

Enabling a comfortable "just-walk-out" shopping experience, thanks to state-of-the-art technology: Viessmann presented such a convenience store at EuroShop 2023 in Düsseldorf.
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A man gives a talk on a red stage in front of an audience; Copyright: Messe Düsseldorf/ctillmann

Retail Technology Stage @ EuroShop 2023

13.03.2023

The Retail Technology Stage at EuroShop featured many technological solutions for the retail sector. Suppliers and users discussed current use cases.
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A woman stands at an e-pump and pays with a card; Copyright: ccv

This robot sells chocolates

22.02.2023

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A person is counting Money; copyright: Alexander Grey / Unsplash

Retailers' demand for cash automation solutions surges

16.02.2023

Despite the impact of COVID-19 on supply chains and cash usage, investment by retailers in devices that count, verify and store banknotes is increasing worldwide.
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An autonomous Zabka Nano Store; Copyright: Zabka Group

Autonomous stores: Grab&Go concepts multiplying

03.01.2023

The autonomous store, which enables shopping with an automated payment process in the background, represents a major leap forward in innovation in the retail sector.
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Electronic shelf labels on a shelf; Copyright: Delfi Technologies

ESL: technology replaces paper

18.05.2022

Paper labels were the standard in retail for a long time. However, they are now gradually being replaced by electronic shelf labels.
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SØR store with black and white tiled floor from inside; Copyright: SØR

Fashion Retailer SØR Embarks on Its Store Management Automation Journey

24.03.2022

A technology upgrade of automation and omnichannel services in the store network provides process reliability and modern selling for SØR.
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A seemingly human eye, around it rows of numbers representing artificial intelligence; Copyright: PantherMedia/sergey_nivens (YAYMicro)

Machine vision: Cameras observe and "think along"

08.03.2022

Machine vision has recently made great strides. It is also being used in the area of checkout control in retail.
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Smartphone held over a checkout scanner; Copyright: Rawpixel

Hybrid commerce: the key to retail success

24.01.2022

Interview with Xenia Giese, Industry Executive Retail & Consumer Goods at Microsoft Deutschland GmbH, about new retail business models.
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A small grocery store of Billa in a container on a parking lot in front of alpine scenery; copyright: Billa

Automated smart stores: Never run out of milk for your cereal ever again!

27.10.2021

While stores with no (sales) staff sounded like science fiction just a few short years ago, they are now fast becoming a reality. Even though smart stores are not yet the new retail norm across the board, they are moving away from being sporadic, mere testing locations and pilot projects.
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 Automation concept on blurred supermarket background; Copyright: PantherMedia / Funtap

Sustainable Smart Stores: The Concept of the Future?

28.04.2021

Xenia Giese from Microsoft tells how stores could save money, time and resources and thus operate even more efficiently and sustainably.
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Unmanned store of Carrefour on orange ground; copyright: Carrefour Express 24/7

Shopping 24/7: Staff-free operated stores

31.03.2021

Tiny store, micro store, smart store, vending machine store – different names for concepts that all have the same goal: Customers shop 24/7 in staff-free stores.
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Exterior view of the TYPY store; copyright: CAMPO GmbH

Customer experience: Make it speedy, safe, and simple please!

03.12.2020

Instead of extensive, personal consultation and on-site customer service, the new store concept of the TYPY store in Düsseldorf relies on technologies that make shopping quick and easy.
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A woman walks into a store and holds a smartphone up to a reader; copyright: Zippin

Checkout-free and unmanned stores

31.07.2020

Completely cashierless or staff-free stores are still rare, but there are successful examples. Will they soon become a serious alternative to traditional brick-and-mortar stores?
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Different sweet pastries can be seen on a screen, the computer frames them automatically; copyright: beta-web GmbH

Retail Technology for hands-on use

19.02.2020

Digital and with optimized processes – that is how the store of the future will look like. EuroShop 2020 shows all the technologies that make life easier for retailers.
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