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Two people look at their smartphones while shopping; Copyright: Envato/Pressmaster

The impact and challenges of shopping apps

30.07.2024

Many people use shopping apps when shopping. Features such as online shopping lists, digital receipts or personalised offers are well received. Mobile commerce is now part of the omnichannel strategy for retailers.
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A person stands in front of an LED wall; Copyright: Boston Consulting Group

Innovate – or lose your seat at the top table, dear retailers

29.04.2024

Established players in the retail sector have been usurped by creative newcomers that have prioritized innovation. Staying ahead of the curve in terms of technological advancements and consumer preferences is a factor for success.
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A smartphone with Google pay on the display lies next to a laptop; Copyright: Matthew Kwong / Unsplash

Global market share of online payment services

03.04.2024

Shoppers love to pay with their Amazon Pay account on non-Amazon websites, but merchants prefer different payment options like PayPal, Google Pay or Apple Pay.
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A person holds a smartphone on which an online store is open; Copyright: pexels / cottonbro studio

Online retailers: more than 80% of shoppers had poor experiences

02.04.2024

The “2024 Online Retail Trends Report" surveyed consumers about their recent online shopping experiences: most of them said that online retailers failed to meet their expectations.
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A smiling person sitting in a food delivery vehicle; Copyright: SPAR South Africa

SPAR South Africa redefines local shopping through partnerships

02.02.2024

SPAR South Africa is forming partnerships with local providers to power its SPAR2U delivery service in under-served areas (townships) across the country.
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Walmart logo and Unity logo are seen together on a dark blue background; Copyright: Walmart

Walmart and Unity to bring immersive commerce to games and apps

09.01.2024

Walmart announced plans to give Unity developers the ability to integrate Walmart’s commerce APIs directly into their games and apps.
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A narrow strip of highlighted retail space in a large electronics store where fitness equipment is on display; Copyright: MediaMarktSaturn

MediaMarktSaturn tests space-as-a-service offer for marketplace sellers

13.12.2023

In a pilot project, a fitness equipment provider from the Marketplace of MediaMarktSaturn is using instore floor space to present its products.
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Several euro bills spread over a surface; copyright: Ibrahim Boran/unsplash

Survey: Cash is number one in Europe

01.12.2023

According to a new survey cash is the most frequently used payment method in Europe. On average, one out of four respondents see the digital euro as a supplement to cash.
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A smartphone on which the AI assistant can be seen; Copyright: Kingfisher

Kingfisher launches AI-powered DIY assistant

23.11.2023

Kingfisher has launched the first AI-powered assistant in the home improvement sector, harnessing the capability of generative AI to support customers with their DIY projects.
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A screenshot of the Shop the Moment offer from Walmart; Copyright: Walmart

Walmart enables viewers to "shop the moment" while streaming

13.11.2023

Walmart and NBCUniversal announced a new commerce partnership that allows Bravo fans to 'shop the moment' on Peacock for the first time. Fans can shop directly from the retailer while tuning in to Bravo’s "Below Deck Mediterranean" season 8 the next day on Peacock.
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Oversized women's dresses float between tall buildings in New York City; Copyright: Macy's

Macy’s launches new digital fashion platform: mstylelab

20.10.2023

Macy’s launches mstylelab, a new engagement platform that journeys into the future of fashion merging the physical and digital realms to create cutting-edge experiences.
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A visual for AI as digital shopping assistants; Copyright: Mohamed Nohassi/Unsplash

AI shopping guide announced by Microsoft

10.10.2023

Development in e-commerce never stands still. Microsoft provides proof with its new AI functions for the Bing search engine, which are soon to be rolled out. The Buying Guide is a shopping guide tailored to users within the Bing search results page.
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A man and a woman stand behind the counter in a store looking happy; Copyright: Constantin Mirbach

Google Business Profile – digital showplace for retailers

26.09.2023

In recent years, many retailers have been working on digitizing their business. Online and offline sales channels are increasingly merging. In this context, the Google Business Profile occupies a key position.
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A desperate man holds his hands in front of his face; Copyright: Vladdeep / Envato Elements

Emerging fraud schemes in retail and eCommerce

18.09.2023

Visa released the Fall 2023 edition of its Biannual Threats Report which highlights emerging fraud schemes targeting the global economy. This edition showcases a significant rise of phishing schemes proliferated through generative AI tools, and a marked increase in enumeration and ransomware.
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Screenshot of Alo Yoga Virtual Reality Shopping Experience; Copyright: Alo Yoga

Alo Yoga launches virtual reality shopping experience

09.02.2023

Alo Yoga announced it has launched an immersive digital shopping experience complete with virtual reality integration, digital styling capabilities, streaming beauty and wellness tutorials, workout classes, and seamless checkout.
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Clothes in a virtual showroom; Copyright: Lacoste; Screenshot https://www.lacoste.com/gb/virtual-store.html

The magic of virtual showrooms

07.02.2023

Experiences during the Corona pandemic have shown that in the spaces between personal, physical in-store shopping and the more impersonal, rigid web store there is the potential for richer shopping experiences. With impressive online showrooms, many retailers and brands have tried to bridge this gap.
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A woman uses gestures to control an app for trying out cosmetics; copyright: Perfect Corp

Magic mirrors and augmented reality in the beauty industry

17.02.2021

Now there is another B2C retail sector – apart from the furniture and fashion industries – with emerging AR use cases: enter the beauty industry.
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