06.12.2024
For retailers, queuing customers mean great sales potential, but waiting times can also lead to dissatisfaction. The start-up Moviik recommends that retailers use agile queue management and digital tickets.16.10.2024
Target makes it possible to pick up ordered purchases in the car via the retailer app. This in-car commerce via vehicle-integrated systems such as Apple CarPlay or Android Auto offers customers a touch-free, mobile shopping experience.30.07.2024
Many people use shopping apps when shopping. Features such as online shopping lists, digital receipts or personalised offers are well received. Mobile commerce is now part of the omnichannel strategy for retailers.06.05.2024
Holograms only exist in science fiction films? In fact, holographic customer advice has now been tested in the retail sector. Sales staff from Cairo AG were able to accompany customers on their shopping trip from a distance and in person at the same time.02.04.2024
The “2024 Online Retail Trends Report" surveyed consumers about their recent online shopping experiences: most of them said that online retailers failed to meet their expectations.22.03.2024
The new Apple Store in Shanghai features a big plaza for events, special sessions that celebrate local culture, and an open, round store design.22.03.2024
Customers at Colruyt Lowest Prices might see a very special cart popping up in the aisles of their store. A new type of innovative shopping cart will be tested.14.03.2024
JD.com announced the launch of a suite of solutions for third-party merchants to boost revenues. This includes new AI services designed to reduce merchants’ operational costs.12.03.2024
Al-Futtaim IKEA announces the launch of its innovative "Store of Tomorrow," revolutionizing the retail landscape with a focus on play, exploration and family-friendly experiences.07.03.2024
How can grocers attract more shoppers with offering food services and product assortments that meet customers' needs, experiences, tastes, and expectations convenience.07.02.2024
IKEA has launched a new IKEA AI assistant, an AI-powered home design, inspiration and shopping tool, available exclusively on the OpenAI GPT Store.06.02.2024
Lowe's takes advantage of the unique capabilities of Apple's first spatial computer to help customers visualize and design their dream kitchen from home.02.02.2024
SPAR South Africa is forming partnerships with local providers to power its SPAR2U delivery service in under-served areas (townships) across the country.01.12.2023
Kohl’s is giving customers new ways to inspire their holiday shopping. From personalized gifting recommendations using AI technology to Kohl’s influencers top holiday picks, Kohl’s is using technology and social media tools to help customers find all the best gifts for their family and friends.23.11.2023
Kingfisher has launched the first AI-powered assistant in the home improvement sector, harnessing the capability of generative AI to support customers with their DIY projects.10.10.2023
Development in e-commerce never stands still. Microsoft provides proof with its new AI functions for the Bing search engine, which are soon to be rolled out. The Buying Guide is a shopping guide tailored to users within the Bing search results page.26.09.2023
In recent years, many retailers have been working on digitizing their business. Online and offline sales channels are increasingly merging. In this context, the Google Business Profile occupies a key position.26.09.2023
Customers can save time and money on the app by meal planning from a vast array of shoppable recipes developed by professional chefs and dieticians.05.09.2023
The Home Depot launched a New Homeowners Hub to equip the next generation of current and future first-time homeowners with valuable resources including DIY guides, product recommendations, design inspiration and more.16.08.2023
Target customers nationwide will be able to add their favorite Starbucks menu item to a Drive Up order and have it delivered to their car at stores.01.08.2023
Colruyt Lowest Prices to test a digital ‘wine assistant’ in six branches in the coming weeks. The assistant will take the shape of a large touchscreen with software that allows customers to make informed wine choices.01.08.2023
On April 18, 2023, Apple opened its first store in India. In addition to the products themselves, the focus here is on the customer experience and service. The architecture and energy supply of the building are also remarkable.19.06.2023
MediaMarktSaturn’s brick-and-mortar business is a central component of the company’s strategy: Following the successful opening of six large Tech villages in Europe, MediaMarktSaturn is now presenting a newly opened store in the Xpress format for the first time in Germany.08.06.2023
Petco Health and Wellness Company, Inc. unveiled its new Union Square flagship, a unique one-stop health and wellness destination for pets, in the heart of New York City.25.05.2023
Bergdorf Goodman announced ‘Conscious Closet’, a new program dedicated to extending the useful life of customers’ luxury goods. With five primary focuses – Edit, Repair, Alter, Resell, and Give Back – Conscious Closet scales the retailer’s support for circular business models.09.05.2023
EuroShop, the World's No. 1 Retail Trade Fair is an international event that brings exhibitors and visitors from all over the world together in Düsseldorf.25.04.2023
louis delhaize establishes a new food market concept with the OPEN MARKET: It combines the assortment of a supermarket with the freshness offers and the atmosphere of a market place on a large store area.09.03.2023
07.02.2023
Experiences during the Corona pandemic have shown that in the spaces between personal, physical in-store shopping and the more impersonal, rigid web store there is the potential for richer shopping experiences. With impressive online showrooms, many retailers and brands have tried to bridge this gap.06.02.2023
Meijer opened its first two Meijer Grocery stores in Lake Orion and Macomb Township, offering Metro Detroit customers a new way to shop the Michigan retailer known for pioneering the one-stop shopping concept.19.09.2022
The new store of Spanish fashion brand Zara on Madrid’s Plaza de España not only entices shoppers with its design but also addresses topics that modern consumers continue to embrace: returns management, sustainability, and innovative checkout systems.16.03.2022
So much more than just a car showroom: The Audi House of Progress in Shanghai.03.01.2022
On December 2nd, Apple openend its new Berlin store on Rosenthaler Straße, the first Apple Store in Berlin-Mitte.25.08.2021
“Supermarkets hate us” (German: Supermärkte hassen diesen Trick) – that’s the advertising slogan of the Berlin-based startup Gorillas. Founded in May 2020, the bike delivery service – along with providers like Flink and getir24.03.2021
The triumphant success of the smartphone also prompts retailers to ask themselves: How do I connect with consumers on their mobile device? Deichmann chose an omnichannel app.11.03.2021
Online shopping is becoming more and more popular, even for "try-on" items like eyeglasses. As a result, virtual try-on solutions have gained a fair amount of momentum in online stores in recent years.17.02.2021
Now there is another B2C retail sector – apart from the furniture and fashion industries – with emerging AR use cases: enter the beauty industry.17.02.2020
Everything for in-store catering is represented in our new Food Service Equipment dimension.09.05.2018
Can you explain the terms “chatbot” or “contactless payment”? These are two of the buzzwords that everyone in the retail industry is talking about. We had a look around Düsseldorf city centre to see how well the public knows about the future of shopping.21.03.2018
Showrooming is a future-oriented retail model. The principle: customers are allowed to examine and try out goods.