A central component of the retail media concept is the use of customer data. Retail companies can not only use the first-party data they obtain to market their own range but can also build up an additional revenue model by making it available to third parties.
Brands benefit from precise targeting, better consumer insights and measurable advertising success. Customers receive more relevant, personalized advertising that facilitates the purchasing process.
The targeted targeting of media content on DOOH, in-store screens and in apps is expected to offer great potential. In addition, tracking methods for measuring changes in sales are constantly improving.
The EHI study shows retail media as a new component in the marketing mix with great growth potential. The key lies in the intelligent use of data and technology to create personalized shopping experiences. The Retail Media study addresses many other questions and topics, including: What are the goals from a retail and brand perspective? How does retail media differ from WKZ? What are the hurdles and potentials with regard to retail media?
Methodology: The EHI Retail Institute conducted a qualitative survey in February and March 2024, in which experts from a total of eleven retail companies and eight brands were interviewed.