A smartphone with the Albertsons app open; Copyright: Business Wire

Albertsons Companies wins award for best shopping and retail app


The retailer was voted the ‘People’s Voice’ winner for its mobile app. Albertsons has been updating and redesigning the app to create a seamless digital shopping experience.
Read more
 A counter of a small café with a fully automatic coffee machine and drinks list,

Customer centricity paves new paths for the car industry


The traditional car trade is rapidly being overtaken by innovative marketing concepts. The electric car brand NIO from Shanghai, for example, is fully committed to customer centricity and community building.
Read more
A robot stands in front of a wine rack with the text

The "Concept Store" at ProWein 2024 showcases innovations for the wine trade


A "concept store" will be on display at the ProWein 2024 wine and spirits trade fair. Suppliers will show ways in which product presentation and the sales process in the wine trade can be improved.
Read more
A person holds a yellow item of clothing in front of an intelligent mirror that displays product details for the item; Copyright: Messe Düsseldorf / A. Wiese

Experience technology innovations and a community connection at EuroCIS 2024


Elke Moebius, Director of EuroCIS, shares her expertise on the latest technology trends in retail ahead of EuroCIS 2024 on February 27.
Read more
The facade of H&M SoHo location; Copyright: H&M

H&M unveils its new SoHo location


H&M announced it has opened a new brand destination in New York City's iconic SoHo neighborhood where customers benefit from mobile checkout and smart mirrors in fitting rooms.
Read more
A woman and two men stand at a shopping cart at a trade fair and try out a hand scanner; Copyright: Messe Düsseldorf / A. Wiese

These technologies will fundamentally change retail


We asked exhibitors at EuroCIS which brand-new trends retailers should have on their radar and which technologies will inspire their customers in the future.
Read more
Walmart logo and Unity logo are seen together on a dark blue background; Copyright: Walmart

Walmart and Unity to bring immersive commerce to games and apps


Walmart announced plans to give Unity developers the ability to integrate Walmart’s commerce APIs directly into their games and apps.
Read more
A narrow strip of highlighted retail space in a large electronics store where fitness equipment is on display; Copyright: MediaMarktSaturn

MediaMarktSaturn tests space-as-a-service offer for marketplace sellers


In a pilot project, a fitness equipment provider from the Marketplace of MediaMarktSaturn is using instore floor space to present its products.
Read more
The sales area of the Sephora store in Wuhan; Copyright: Sephora

Sephora's Stores of the Future


On October 13, 2023, Sephora officially unveiled its “Store of the Future” in Wuhan, China. The new branch was designed to combine various services and brands with technological and digital elements to create an immersive shopping experience.
Read more
Oversized women's dresses float between tall buildings in New York City; Copyright: Macy's

Macy’s launches new digital fashion platform: mstylelab


Macy’s launches mstylelab, a new engagement platform that journeys into the future of fashion merging the physical and digital realms to create cutting-edge experiences.
Read more
The MUSINSA Flagship Store from the outside; Copyright: MUSINSA

MUSINSA opens its first offline flagship store


South Korea’s leading fashion company, announces the grand opening of its first offline flagship store on October 27. Located at the center of Daegu city, MUSINSA’s first offline flagship store features a diverse range of styles of about 200 brands from casual to formal and beyond.
Read more
Five glasses in different shades and shapes; copyright: Mister Spex

Mister Spex launches first custom collection of 3D-printed eyewear


The combination of the latest facial scanning technology with high-quality 3D printing creates a made-to-measure collection with very good wearing comfort due to the individual fit.
Read more
A round table with mirrors and stools in a Douglas store; Copyright: beta-web GmbH/Pott

Douglas store for Gen Z shoppers


Douglas has developed a store on Königsallee in Düsseldorf's shopping center that is aimed specifically at young consumers. Of course, a fresh design and digital elements cannot be missing.
Read more
A screenshot of the Meal Plans; Copyright: Business Wire

Albertsons Companies: Innovations to Meal Plans Tool


Customers can save time and money on the app by meal planning from a vast array of shoppable recipes developed by professional chefs and dieticians.
Read more
A man and a woman stand behind the counter in a store looking happy; Copyright: Constantin Mirbach

Google Business Profile – digital showplace for retailers


In recent years, many retailers have been working on digitizing their business. Online and offline sales channels are increasingly merging. In this context, the Google Business Profile occupies a key position.
Read more
A bird's eye view of a wooden building under construction; Copyright: Avel Chuklanov/Unsplash

The Home Depot Launches New Homeowners Hub


The Home Depot launched a New Homeowners Hub to equip the next generation of current and future first-time homeowners with valuable resources including DIY guides, product recommendations, design inspiration and more.
Read more
A REWE Pick and Go store in Cologne from the inside; Copyright: Michael Breuer |

Self-checkout: Smarter ways to pay


Companies the world over are both collaborating and competing to develop self-service systems and self-service checkouts that enable an autonomous shopping experience.
Read more
A digital screen with a man on it to give advice to customers in front of a wine shelf; Copyright: Colruyt Group

Digital wine assistant guides customers to the ideal bottle of wine


Colruyt Lowest Prices to test a digital ‘wine assistant’ in six branches in the coming weeks. The assistant will take the shape of a large touchscreen with software that allows customers to make informed wine choices.
Read more
Three men stand in an electronics store and cut a red ribbon; Copyright: MediaMarktSaturn

MediaMarktSaturn continues further development of store portfolio


MediaMarktSaturn’s brick-and-mortar business is a central component of the company’s strategy: Following the successful opening of six large Tech villages in Europe, MediaMarktSaturn is now presenting a newly opened store in the Xpress format for the first time in Germany.
Read more
Ingka Centres introduces Step Store; Copyright: Ingka Centres

Ingka Centres introduces Step Store


Meeting places across Europe and Asia from Ingka Centres will be opening Step Stores this month, a brand-new, innovative pop-up retail space that allows visitors to swap in daily steps for currency – to purchase to health-focused products, discounts at local stores, or charity donations.
Read more
A man gives a talk on a stage in front of an audience; Copyright: Messe Düsseldorf/ctillmann

Connected Retail @ EuroShop 2023


Read more
Tech Village Berlin; Copyright: MediaMarktSaturn

Store Concept: Consumer Electronics Retailer Embraces Experience


"Tech Village Berlin”, the retailer’s first so-called “Lighthouse” market, recently opened its doors on the iconic Alexanderplatz. The new location of the consumer electronics company features an innovative store concept. Let’s take a closer look.
Read more
A smartphone on which augmented reality is used in a kitchen; Copyright: Zephyr

Augmented reality: untapped retail potential


AR technology enables extended reality applications that go far beyond entertainment purposes and are gaining traction in the retail sector.
Read more
Interactive screen in the window of the BOSS store in London; Copyright: HUGO BOSS

Hugo Boss: Reinventing and Revamping the Brand Experience


In the new BOSS flagship store from HUGO BOSS on London's Oxford Street, the shopping experience begins before customers even enter the store. The company wants to take shopping to the next level.
Read more
Electronic shelf labels on a shelf; Copyright: Delfi Technologies

ESL: technology replaces paper


Paper labels were the standard in retail for a long time. However, they are now gradually being replaced by electronic shelf labels.
Read more
SØR store with black and white tiled floor from inside; Copyright: SØR

Fashion Retailer SØR Embarks on Its Store Management Automation Journey


A technology upgrade of automation and omnichannel services in the store network provides process reliability and modern selling for SØR.
Read more
Smartphone held over a checkout scanner; Copyright: Rawpixel

Hybrid commerce: the key to retail success


Interview with Xenia Giese, Industry Executive Retail & Consumer Goods at Microsoft Deutschland GmbH, about new retail business models.
Read more
A man in a shopping mall points a finger, the movement is recorded by a virtual matrix; Copyright: Ameria AG

Touchless interaction for retail displays


Touchless operation of displays - this sounds a bit like science fiction, but users can already try it out at some points of sale.
Read more
Hybrid showroom by s.Oliver; Copyright: s.Oliver

Hybrid showroom: the best of both worlds?


Some say shopping online is easy and convenient – just a few digital clicks and your purchase is complete. Others love to come to a physical store because they crave the tactile experience of shopping. They want to inspect, touch, and feel the products before they buy them.
Read more
A saleswoman and a customer in a shoe store; copyright: Deichmann

Omnichannel app for shoe retailer Deichmann


The triumphant success of the smartphone also prompts retailers to ask themselves: How do I connect with consumers on their mobile device? Deichmann chose an omnichannel app.
Read more
A woman uses gestures to control an app for trying out cosmetics; copyright: Perfect Corp

Magic mirrors and augmented reality in the beauty industry


Now there is another B2C retail sector – apart from the furniture and fashion industries – with emerging AR use cases: enter the beauty industry.
Read more
A young woman stands at an exhibitor booth; copyright:© beta-web GmbH/Saeed

Trends in brick-and-mortar retail: 3 tips


Educating and entertaining customers – according to Vanessa Keen, Head of New Business and Marketing of Design4Retail, that’s what retailers need to do to get consumers in their stores. And in-store technology plays a major role in that regard.
Read more
Aldi entrance in China; Copyright: Andrew Meredith

ALDI goes China


ALDI launched its first two pilot stores in China on 7 June 2019 and held an event with interactive activities and special promotions to welcome consumers and celebrate the grand opening.
Read more
Prof. Dr. phil. Rainer Zimmermann sits on a windowsill in the trade fair tower with a view over Düsseldorf; copyright: Messe Düsseldorf

Cities as places for encounters, dialogue and lively everyday culture


Prof. Dr. phil. Rainer Zimmermann from the Peter Behrens School of Arts / Düsseldorf University of Applied Sciences talks about the development of city marketing and the challenges facing city centers.
Read more
Several Chinese customers stand by an aquarium with fresh fish for sale

Alibaba’s Hema Fresh Store


The Hema Fresh store in Shanghai offers quite a few experiential moments. Fresh fish from the aquarium, floating shopping bags and omnichannel at its best.
Read more