Artificial intelligence drives success in retail
23.09.2024
Many retail companies have huge amounts of data at their disposal. The challenge is to derive strategic measures from this information. AI tools are therefore proving to be a practical decision-making aid, especially at management level.
AI revolutionizes refrigeration technology in supermarkets
22.08.2024
Artificial intelligence can recognise faults in refrigeration systems at an early stage and plan maintenance work. This increases efficiency, secures the cold chain and thus reduces food waste.
Pioneering technologies in food service
21.08.2024
Technologies such as artificial intelligence, big data analytics, the Internet of Things and robotics have the potential to fundamentally change both processes and the customer journey in the catering industry.
Next-gen features for retail loyalty programs
07.08.2024
Loyalty management is a high-tech affair these days, with AI playing a central role in customer relationship management, for example. What do successful loyalty programmes that increase engagement look like?
The potential of advanced analytics and AI in retail
01.08.2024
Advanced analysis programmes sift through volumes of data, interpret them and provide a database for making more informed decisions. A study shows the potential in the Indian retail sector.
Artificial intelligence in the catering and food service industry
24.07.2024
AI opens up new opportunities for companies to organise their processes or offer products and services. There are also exciting new AI tools in the retail catering sector.
Where investment meets innovation: retail hotspot EuroCIS 2025
16.07.2024
EuroCIS is an indispensable meeting place for the retail industry: This is where visitors from the management of retail companies compare retail technology solutions and make investment decisions.
Food service robot in the EsselungaLab: a testing centre for new technologies
09.07.2024
The Esselunga retail chain is trialling new technologies in its innovation supermarket in Milan. This includes a robot that prepares salads. We spoke to Alexandre Rochat, Head of the Innovation Department, about the Cobot Alfred.
Chatbots support retail employees
11.06.2024
The management of large retail companies is increasingly relying on AI tools. Tools such as generative AI assistants are designed to help employees carry out their tasks more efficiently.
Gen AI content lab to augment creativity at L’ORÉAL
28.05.2024
At Viva Technology in Paris, L’Oréal will unveil tech innovations like an in-house GenAI Beauty Content Lab. The tools used in this lab are set to transform the production of marketing content.
Reebok launches a personalized AI experience for sneaker fans
22.05.2024
The sports brand cooperates with AI and metaverse company Futureverse to create a customizing experience for fashion on Instagram.
Sam's Club deploys AI-powered exit technology for Scan & Go
15.05.2024
Sam’s Club members can now exit a lot faster after completing payment at a register or via Scan & Go. AI technology and computer vision capture images of carts and verifies payment for all items.
Innovate – or lose your seat at the top table, dear retailers
29.04.2024
Established players in the retail sector have been usurped by creative newcomers that have prioritized innovation. Staying ahead of the curve in terms of technological advancements and consumer preferences is a factor for success.
Food service equipment market size is set to grow
24.04.2024
The global food service equipment market is driven by demands for environmentally friendly technologies and smart, networked devices.
AI revolution at IKEA retail
22.04.2024
IKEA is bringing forward a bold initiative to embed Artificial Intelligence literacy across its organisation, embracing the future of technology and humanity, hand in hand.
AI-assisted inventory management and shelf planning in food retail
28.03.2024
Optimal inventory management is important in food retail. Food waste can be combated with the help of AI and precise predictions of purchasing behavior.
Smart Cart developed and tested in-house at Colruyt Lowest Prices
22.03.2024
Customers at Colruyt Lowest Prices might see a very special cart popping up in the aisles of their store. A new type of innovative shopping cart will be tested.
AI pricing for retailers: Coresight research report delivers insights
21.03.2024
The new report outlines the measurable advantages of utilizing AI for pricing decisions, as well as the obstacles retailers must overcome to maximize the returns of AI pricing technology investments.
GemArt, JewelBot, and VoiceGem: new implementations of AI in the jewelry industry
20.03.2024
The first Artificial Intelligence platform designed exclusively for jewelers offers three cutting-edge AI tools: each is tailored to revolutionize business operations and drive growth.
AI perception gap on predictive analytics value
14.03.2024
A new study uncovers a divide within the retail sector: CEOs are half as likely to see AI’s predictive analytics as a top 3 promising application compared to their management teams.
JD.com announces new AI service package for merchants
14.03.2024
JD.com announced the launch of a suite of solutions for third-party merchants to boost revenues. This includes new AI services designed to reduce merchants’ operational costs.
“Autonomous stores”: Future reality or hype?
21.02.2024
The concept of "Autonomous Stores", enabled by the development of artificial intelligence, is not new. Miya Knights, Publisher Retail Technology magazine, examines the increasing role of automation in stores.
Experience technology innovations and a community connection at EuroCIS 2024
19.02.2024
Elke Moebius, Director of EuroCIS, shares her expertise on the latest technology trends in retail ahead of EuroCIS 2024 on February 27.
IKEA launches new AI-powered assistant in OpenAI GPT Store
07.02.2024
IKEA has launched a new IKEA AI assistant, an AI-powered home design, inspiration and shopping tool, available exclusively on the OpenAI GPT Store.
These technologies will fundamentally change retail
05.02.2024
We asked exhibitors at EuroCIS which brand-new trends retailers should have on their radar and which technologies will inspire their customers in the future.
SPAR Hungary trials Gen Z pop-up store using AI
16.01.2024
In order to specifically target Gen Z customers, SPAR Hungary ran a two-day trial of an automated store – incorporating technology and AI powered tools.
Innovation campaign for fresher fruit and vegetables awarded
09.01.2024
With its innovative "Fruit and vegetables 3 days fresher" campaign, SPAR Austria won the "Future of European Commerce" Award in the Digitalisation category.
World's first fully autonomous AI-powered restaurant opening
14.12.2023
Cali Group and Miso Robotics announced that they are soon opening CaliExpress by Flippy™, the world's first fully autonomous restaurant.
Kohl’s introduces new interactive Christmas experiences for customers
01.12.2023
Kohl’s is giving customers new ways to inspire their holiday shopping. From personalized gifting recommendations using AI technology to Kohl’s influencers top holiday picks, Kohl’s is using technology and social media tools to help customers find all the best gifts for their family and friends.
Kingfisher launches AI-powered DIY assistant
23.11.2023
Kingfisher has launched the first AI-powered assistant in the home improvement sector, harnessing the capability of generative AI to support customers with their DIY projects.
DTEK.ai revolutionizes retail with SWIFT
31.10.2023
DTEK.ai, a leading provider of innovative retail technology solutions, officially launched SWIFT at North Star, one of the world's most disruptive global startup events in 2023. The revolutionary technology leverages artificial intelligence (AI) and computer vision to transform the retail checkout process.
RFID in retail and fast food
24.10.2023
A transition is brewing in the world of retail: RFID. While by no means new, the technology is becoming a fundamental tool in the retail sector, revolutionizing the way goods are tracked, organized and sold.
Mango launches conversational generative AI platform
16.10.2023
Mango is moving forward in its digital transformation with the launch of Lisa, the company’s own internal conversational generative Artificial Intelligence platform.
AI shopping guide announced by Microsoft
10.10.2023
Development in e-commerce never stands still. Microsoft provides proof with its new AI functions for the Bing search engine, which are soon to be rolled out. The Buying Guide is a shopping guide tailored to users within the Bing search results page.
SavorEat debuts first plant-based Robot Chef
02.10.2023
SavorEat, the food tech company bringing customization and sustainability (using AI and 3D printing technologies) to food service, partners with Sodexo to bring SavorEat’s Robot Chef into the U.S. market.
AI for baking stations: Freshness is king
12.09.2023
The Smart Bakery Box, an AI-driven system, analyzes the sales figures of self-service baking stations and determines the optimal production quantity.
Schnucks and Instacart expand with smart carts
31.07.2023
Schnuck Markets, Inc. and Instacart, the leading grocery technology company in North America, today announced the companies will expand their omnichannel partnership by deploying Caper Carts, Instacart’s smart carts, in select stores.
Carrefour integrates OpenAI technologies and launches a generative AI-powered shopping experience
16.06.2023
Carrefour has launched Hopla, a chatbot based on ChatGPT which will be integrated into the Carrefour.fr website. Customers are able to use this natural-language AI to help them with their daily shopping.
Express Store from Viessmann and Pixevia at EuroShop 2023
01.05.2023
Enabling a comfortable "just-walk-out" shopping experience, thanks to state-of-the-art technology: Viessmann presented such a convenience store at EuroShop 2023 in Düsseldorf.
Retail Technology Stage @ EuroShop 2023
13.03.2023
The Retail Technology Stage at EuroShop featured many technological solutions for the retail sector. Suppliers and users discussed current use cases.
Autonomous stores: Grab&Go concepts multiplying
03.01.2023
The autonomous store, which enables shopping with an automated payment process in the background, represents a major leap forward in innovation in the retail sector.
Machine vision: Cameras observe and "think along"
08.03.2022
Machine vision has recently made great strides. It is also being used in the area of checkout control in retail.
Energy management: ecological footprint in bakeries
23.06.2021
Intelligent planning can counteract food and energy waste. The EIT Food project PrO4Bake aims to use AI to optimize the daily processes of bakeries.
Sustainable Smart Stores: The Concept of the Future?
28.04.2021
Xenia Giese from Microsoft tells how stores could save money, time and resources and thus operate even more efficiently and sustainably.
Shopping 24/7: Staff-free operated stores
31.03.2021
Tiny store, micro store, smart store, vending machine store – different names for concepts that all have the same goal: Customers shop 24/7 in staff-free stores.
Virtual try-on solutions for eyeglasses thanks to AI
11.03.2021
Online shopping is becoming more and more popular, even for "try-on" items like eyeglasses. As a result, virtual try-on solutions have gained a fair amount of momentum in online stores in recent years.
Checkout-free and unmanned stores
31.07.2020
Completely cashierless or staff-free stores are still rare, but there are successful examples. Will they soon become a serious alternative to traditional brick-and-mortar stores?