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A man in a wheelchair orders in a café and holds a card in his hand to pay; Copyright: Adobe Express

Accessibility in the checkout area: why it is essential for retailers

05.02.2025

People who rely on barrier-free solutions may be alienated as loyal customers if the checkout area – for example at self-service checkouts – is difficult for them to use.
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A hand holds a credit card next to a smartphone; Copyright: Envato/weedezign

Digital wallets: growing importance in retail

30.01.2025

Digital wallets, also known as e-wallets, are increasingly establishing themselves as a convenient and versatile alternative to traditional payment methods – both online and offline.
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A woman in a convertible takes drinks at a drive-in service window; Copyright: Adobe Stock

In-car retail apps and services for a seamless shopping experience

16.10.2024

Target makes it possible to pick up ordered purchases in the car via the retailer app. This in-car commerce via vehicle-integrated systems such as Apple CarPlay or Android Auto offers customers a touch-free, mobile shopping experience.
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A view from above of a busy Indian market; Copyright: Unsplash/Tejj

Digital payments in India: a growth factor

25.07.2024

India is experiencing economic growth, not least in the retail sector. Increasing purchasing power goes hand in hand with more payments. The study "How Urban India Pays" analysed the payment preferences of consumers and retailers in cities.
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Inside of Sam's Club shows the AI and video application technology at its exit; Copyright: Walmart

​​​Sam's Club deploys AI-powered exit technology for Scan & Go

15.05.2024

Sam’s Club members can now exit a lot faster after completing payment at a register or via Scan & Go. AI technology and computer vision capture images of carts and verifies payment for all items.
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A smartphone with Google pay on the display lies next to a laptop; Copyright: Matthew Kwong / Unsplash

Global market share of online payment services

03.04.2024

Shoppers love to pay with their Amazon Pay account on non-Amazon websites, but merchants prefer different payment options like PayPal, Google Pay or Apple Pay.
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A person holds a yellow item of clothing in front of an intelligent mirror that displays product details for the item; Copyright: Messe Düsseldorf / A. Wiese

Experience technology innovations and a community connection at EuroCIS 2024

19.02.2024

Elke Moebius, Director of EuroCIS, shares her expertise on the latest technology trends in retail ahead of EuroCIS 2024 on February 27.
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A woman and two men stand at a shopping cart at a trade fair and try out a hand scanner; Copyright: Messe Düsseldorf / A. Wiese

These technologies will fundamentally change retail

05.02.2024

We asked exhibitors at EuroCIS which brand-new trends retailers should have on their radar and which technologies will inspire their customers in the future.
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A drawing of a woman who leaves a no check-out store; Copyright: Avery Dennison

Check-out free shopping wins loyalty from younger consumers

25.01.2024

New research reveals: More than a third of shoppers say they would switch to a retailer that offers check-out free stores.
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A person stands at the scan-free checkout; Copyright: Tesco

Tesco trials new scan-free technology on self-service tills

11.12.2023

Customers at the Tesco Fulham Reach Express will be able to just walk up to the scan-free checkout and it will magically present them with a list of the products they have picked up, so they don’t have to spend any time scanning each item. They can check the list and then pay in the usual way.
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Several euro bills spread over a surface; copyright: Ibrahim Boran/unsplash

Survey: Cash is number one in Europe

01.12.2023

According to a new survey cash is the most frequently used payment method in Europe. On average, one out of four respondents see the digital euro as a supplement to cash.
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A person using a DTEK touch screen; Copyright: DTEK.ai

DTEK.ai revolutionizes retail with SWIFT

31.10.2023

DTEK.ai, a leading provider of innovative retail technology solutions, officially launched SWIFT at North Star, one of the world's most disruptive global startup events in 2023. The revolutionary technology leverages artificial intelligence (AI) and computer vision to transform the retail checkout process.
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A Person in a car paying via the in-car screen; Copyright: Mastercard

Mercedes-Benz and Mastercard: in-car payments

28.09.2023

Mercedes-Benz customers in Germany can now start the fuelling process directly from their vehicle and pay digitally by fingerprint. Drivers can now leverage convenient payments to enhance the in-vehicle experience.
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A desperate man holds his hands in front of his face; Copyright: Vladdeep / Envato Elements

Emerging fraud schemes in retail and eCommerce

18.09.2023

Visa released the Fall 2023 edition of its Biannual Threats Report which highlights emerging fraud schemes targeting the global economy. This edition showcases a significant rise of phishing schemes proliferated through generative AI tools, and a marked increase in enumeration and ransomware.
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A REWE Pick and Go store in Cologne from the inside; Copyright: Michael Breuer | photokonzept.de

Self-checkout: Smarter ways to pay

08.08.2023

Companies the world over are both collaborating and competing to develop self-service systems and self-service checkouts that enable an autonomous shopping experience.
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A person is counting Money; copyright: Alexander Grey / Unsplash

Retailers' demand for cash automation solutions surges

16.02.2023

Despite the impact of COVID-19 on supply chains and cash usage, investment by retailers in devices that count, verify and store banknotes is increasing worldwide.
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A woman stands at an e-pump and pays with a card; Copyright: ccv

Easy charging – quick payment

01.02.2023

2023 is the year in which the new charging station regulation comes into force. The aim of this regulation is to make it easier for drivers to charge their electric vehicles in the future. Then all newly installed public charging stations will have to accept debit and credit cards.
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An autonomous Zabka Nano Store; Copyright: Zabka Group

Autonomous stores: Grab&Go concepts multiplying

03.01.2023

The autonomous store, which enables shopping with an automated payment process in the background, represents a major leap forward in innovation in the retail sector.
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An Orderbird device for wireless billing; Copyright: Orderbird

All-In-One POS Solutions

08.06.2022

Digital solutions in retail and hospitality - "Yet they remain an enigma for many businesses," says David Feichter, Chief Product Officer at orderbird AG.
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A seemingly human eye, around it rows of numbers representing artificial intelligence; Copyright: PantherMedia/sergey_nivens (YAYMicro)

Machine vision: Cameras observe and "think along"

08.03.2022

Machine vision has recently made great strides. It is also being used in the area of checkout control in retail.
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A woman walks into a store and holds a smartphone up to a reader; copyright: Zippin

Checkout-free and unmanned stores

31.07.2020

Completely cashierless or staff-free stores are still rare, but there are successful examples. Will they soon become a serious alternative to traditional brick-and-mortar stores?
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Different sweet pastries can be seen on a screen, the computer frames them automatically; copyright: beta-web GmbH

Retail Technology for hands-on use

19.02.2020

Digital and with optimized processes – that is how the store of the future will look like. EuroShop 2020 shows all the technologies that make life easier for retailers.
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