Chatbots support retail employees

How do retailers use generative AI models to optimize their day-to-day work?


A person types on a laptop. A holographic user interface with chat windows and an artificial intelligence symbol can be seen above the laptop; Copyright: Envato/AndersonPiza

© Envato/AndersonPiza

A dm employee with a smartphone in her hand; Copyright: dm-drogerie markt

© dm-drogerie markt

AI-supported information processing and problem solving

Onboarding and training by AI avatars at REWE

A digital avatar of a man on a large screen; Copyright: REWE digital

© REWE digital

Greater employee satisfaction and productivity

Generative AI as an integral part of modern retail strategies

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