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Person touching a transparent screen with a shopping cart icon in a supermarket; Copyright: Adobe Express, created with AI

Artificial intelligence drives success in retail

23.09.2024

Many retail companies have huge amounts of data at their disposal. The challenge is to derive strategic measures from this information. AI tools are therefore proving to be a practical decision-making aid, especially at management level.
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A person scans the price tag of mozzarella products on a supermarket shelf with a smartphone; Copyright: SPAR/Neumayr/Christian Leopold

The rise of electronic shelf labels in retail

06.09.2024

Electronic shelf labels (ESLs) offer more efficient and dynamic management of prices and product information. With the growing demand for automation, the ESL market is expanding and many retailers are trialling digital solutions.
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Two people stand in front of a shelf containing various products. One of the people is holding the paper-based weight sensors; Copyright: PaperWeight AI

Paper-based weight sensors transform shelves into smart shelves

03.09.2024

PaperWeight AI has developed a unique and recycable shelf event sensor made entirely out of paper. We asked CEO Dr Yoni Engel how the sensor works and for which use cases it is being deployed in the retail sector.
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A robotic arm moving pretzels from a tray to the display; Copyright: Messe Düsseldorf/A. Wiese

Pioneering technologies in food service

21.08.2024

Technologies such as artificial intelligence, big data analytics, the Internet of Things and robotics have the potential to fundamentally change both processes and the customer journey in the catering industry.
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Two hands surround a glowing crystal ball; Copyright: Envato/NomadSoul1

The potential of advanced analytics and AI in retail

01.08.2024

Advanced analysis programmes sift through volumes of data, interpret them and provide a database for making more informed decisions. A study shows the potential in the Indian retail sector.
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A person types on a laptop. A holographic user interface with chat windows and an artificial intelligence symbol can be seen above the laptop; Copyright: Envato/AndersonPiza

Chatbots support retail employees

11.06.2024

The management of large retail companies is increasingly relying on AI tools. Tools such as generative AI assistants are designed to help employees carry out their tasks more efficiently.
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Five people sit at a table with laptops and work together; Copyright: Unsplash/Annie Spratt

Ahold Delhaize opens a tech studio in Bucharest

08.05.2024

The aim is to develop employees' digital and technological skills. Around 250 top talents from the technical field are to be recruited in the coming years.
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A person stands in front of an LED wall; Copyright: Boston Consulting Group

Innovate – or lose your seat at the top table, dear retailers

29.04.2024

Established players in the retail sector have been usurped by creative newcomers that have prioritized innovation. Staying ahead of the curve in terms of technological advancements and consumer preferences is a factor for success.
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Fruit and vegetable department of a SPAR supermarket in Austria; Copyright: SPAR/Foto Karg

AI-assisted inventory management and shelf planning in food retail

28.03.2024

Optimal inventory management is important in food retail. Food waste can be combated with the help of AI and precise predictions of purchasing behavior.
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GemArt, JewelBot, and VoiceGem: new implementations of AI in the jewelry industry

20.03.2024

The first Artificial Intelligence platform designed exclusively for jewelers offers three cutting-edge AI tools: each is tailored to revolutionize business operations and drive growth.
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A person holds a yellow item of clothing in front of an intelligent mirror that displays product details for the item; Copyright: Messe Düsseldorf / A. Wiese

Experience technology innovations and a community connection at EuroCIS 2024

19.02.2024

Elke Moebius, Director of EuroCIS, shares her expertise on the latest technology trends in retail ahead of EuroCIS 2024 on February 27.
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A woman and two men stand at a shopping cart at a trade fair and try out a hand scanner; Copyright: Messe Düsseldorf / A. Wiese

These technologies will fundamentally change retail

05.02.2024

We asked exhibitors at EuroCIS which brand-new trends retailers should have on their radar and which technologies will inspire their customers in the future.
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A fruit and vegetable section in a supermarket; copyright: SPAR/Foto Karg

Innovation campaign for fresher fruit and vegetables awarded

09.01.2024

With its innovative "Fruit and vegetables 3 days fresher" campaign, SPAR Austria won the "Future of European Commerce" Award in the Digitalisation category.
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A blue and yellow IKEA drone with four propellers; Copyright: Ingka Group

IKEA Retail uses drones for stock inventory

20.11.2023

Two years ago, Ingka Group and the Supply Chain Development Team at Inter IKEA Group, together with Verity, a provider of indoor drone systems, started developing a fully autonomous drone solution to track inventory and improve the wellbeing of its co-workers.
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The headquarter building of fashion company Mango; Copyright: Mango

Mango launches conversational generative AI platform

16.10.2023

Mango is moving forward in its digital transformation with the launch of Lisa, the company’s own internal conversational generative Artificial Intelligence platform.
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A self-service shelf for bakery products with many compartments; Copyright: Shop-IQ

AI for baking stations: Freshness is king

12.09.2023

The Smart Bakery Box, an AI-driven system, analyzes the sales figures of self-service baking stations and determines the optimal production quantity.
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A woman in a red sweater stocks a grocery shelf in a small store; Copyright: METRO AG.

METRO upgrades franchise solutions for grocery customers

19.06.2023

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A man gives a talk on a stage in front of an audience; Copyright: Messe Düsseldorf/ctillmann

Connected Retail @ EuroShop 2023

09.03.2023

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Diverse customer experience management team, five young people talking; Copyright: Envato/friends_stock

Embracing agility and building creative, technically diverse teams

20.07.2022

Digitalization opens up endless possibilities, but also requires a great deal of adaptability. The annual Adobe study in 2022 was dedicated to digital trends and their significance for companies.
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SØR store with black and white tiled floor from inside; Copyright: SØR

Fashion Retailer SØR Embarks on Its Store Management Automation Journey

24.03.2022

A technology upgrade of automation and omnichannel services in the store network provides process reliability and modern selling for SØR.
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A small grocery store of Billa in a container on a parking lot in front of alpine scenery; copyright: Billa

Automated smart stores: Never run out of milk for your cereal ever again!

27.10.2021

While stores with no (sales) staff sounded like science fiction just a few short years ago, they are now fast becoming a reality. Even though smart stores are not yet the new retail norm across the board, they are moving away from being sporadic, mere testing locations and pilot projects.
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Baked goods lie on a store shelf; copyright: Mae Mu/Unsplash.

Energy management: ecological footprint in bakeries

23.06.2021

Intelligent planning can counteract food and energy waste. The EIT Food project PrO4Bake aims to use AI to optimize the daily processes of bakeries.
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An employee of dm holds a smartphone in front of her, opposite her is a colleague, photographed from behind; Copyright: Andy Ridder

Workforce management: dm-drogerie markt trusts in digital retail store management

19.11.2020

dm has been focusing on digital employee communication and store organization since 2017. The employee smartphones help with customer advice, reordering goods and promote internal team networking.
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