Lecture “Video Helpdesk – The Revolutionary Way of In-Store Customer Service“

Thomas Roßner introduces something that sounds a bit like science fiction: in-store customer service via video conference. However, this topic is not out of this world, but actually quite down-to-earth. After all, it solves the following routine problem for customers: where can I find an associate in the store, when I don’t know where to go from here? EuroCIS Forum, Hall 6, Booth I41, February 19 from 02:45-03:00 PM.