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Frau vor einem AR-Mirror; copyright: Messe Düsseldorf/Andreas Wiese

CONNECTED RETAIL

Hot Topic of EuroShop 2023

The World's No. 1 Retail Trade Fair: This is where the retail world comes together. 

  • Find new contacts!
  • Experience communication and partnership!
  • Become part of the highly professional and international EuroShop community
Be with us!

Seamless Customer Journey: Connected Retail

Retail only works online OR offline? No. "Fusion" is the magic word here. Because: Omnichannel commerce has gained another big boost from the Corona pandemic. Click & collect services have become the norm for consumers, and many retailers have merged their loyalty systems from the online and offline worlds, giving customers a 360-degree view of purchases made. The seamless connection of digital and brick-and-mortar channels will be essential for every retail company in the future.

How do I create a seamless omnichannel experience?

A woman stands in front of a clothes rack and looks at her smartphone; copyright: Messe Düsseldorf
  • How do I serve my customers personally, purposefully, and consistently across all my online and offline channels?
  • How do I create a connected store where my customers get an immersive shopping experience with their mobile devices?
  • Customer loyalty: What means do I use to bind my customers to my brand – online as well as in the store?
  • What solutions are available to me to offer services such as personal consulting, click & collect or fulfillment digitally?

Omnichannel technologies attract customers and employees

Cross-channel communication, omnichannel services, and integration of digital technologies in stores: The topic of Connected Retail covers a wide range of solutions for retail. At EuroShop 2023, exhibitors presented many ideas on how to implement omnichannel strategies; we reported on them in videos and highlight tours.

In addition, the presentations on the stages of EuroShop 2023 are also worth watching. In our on-demand offer you can watch the talks of the Connected Retail Stage, the Retail Technology Stage, the Store Design Stage and the Expo + Event Stage online.
Stages @ EuroShop 2023

How the ROSSMANN app is changing employee communication

Leah Filz and Patrick Ramsay from ROSSMANN shared how they used an app to create an interface between headquarters, the point of sale and employees, and how the new feedback culture enriches the company.

Omnichannel fulfillment: intelligently networking sales channels

Björn Dröschel from fulfillmenttools made it clear: It's all about the perfect experience – offline and offline. The arko | Hussel | Eilles group of companies also relies on this and trusts in the omnichannel fulfillment approach.

Connected Retail technologies for the customer experience

Omnichannel integration offers two benefits: it enables a seamless cross-channel customer journey and it helps retailers connect with their customers and build a relationship.

Retail analytics for the store

Technology enables retailers to know what's happening when and where in the store – whether it's merchandise, customers or product information: a good foundation for compelling omnichannel experiences and optimal workflows.

Even more RETAIL TECHNOLOGY

small robots on the fairground, copyright: Messe Düsseldorf
Red scanner; copyright: Messe Düsseldorf
Woman pointing at digitized mirror; copyright: Messe Düsseldorf
Man with VR glasses; copyright: C. Tillmann/Messe Düsseldorf
Hand holds credit cards; copyright: Messe Düsseldorf
Robotics at the fair; copyright: Messe Düsseldorf
Interactive mirror; copyright: Messe Düsseldorf
Hand touches display of vegetable scale; copyright: Messe Düsseldorf
Hand operates display of a self-service checkout; copyright: Messe Düsseldorf
Anti-theft device on bag; copyright: Messe Düsseldorf
Interactive mirror; copyright: Messe Düsseldorf
... you will find online in our dimension RETAIL TECHNOLOGY and in the exhibition halls 4-7a at EuroShop 2023!
Dive in!

Current Insights

Get all the red-hot trends, insights and latest news on Connected Retail and Omnichannel online at EuroShop.mag!
3 smartphones with online store side by side

Splendor, luxury and glamour

Jeweler Bulgari opens innovative online flagship store with Tmall
Read more!
Three Ireland Store on the inside; copyright: eyeactive

Connectivity across many channels

Mobile operator Three Ireland focuses on a new lifestyle concept for their stores
Take a look!
Toddler looking through glasses

Omnichannel services at opticians

Virtual Try-On: Try on glasses online thanks to AI
Find out more!

We offer Connected Retail a stage!

Stage at the EuroShop; copyright: Messe Düsseldorf

Connected Retail Stage

Our Stages will also be a hotspot for trends and innovations in 2023. Connected Retail will have its very own stage: On all five days, you can expect insights and developments, expert contributions and knowledge exchange, as well as discussion rounds on the most important trends and developments.
Find out more
Visitors to a trade fair sit together in a lounge; copyright: Messe Düsseldorf

Start-up hub 2023

Future Lab, perspectives showcase, ideas stage, power plant, inspiring encounters, intensive communication, highly professional talks, sustainable contacts – all this awaits you again in our Start Up Hub, because this is where the industry insiders of tomorrow meet.
 
Find out more

Hot Topics

A woman is talking to a man in the background a cash register and baked goods can be seen ; copyright: Messe Düsseldorf

Smart Store

Store concept in the style of a weekly market, lots of vegetables, surfaces mainly made of wood. Furthermore, many hanging lamps; Copyright: Messe Düsseldorf

Vital City Centers
Woman in front of AR-Mirror; copyright: Messe Düsseldorf/Andreas Wiese

Connected Retail
A glass surface with writing ; copyright: Messe Düsseldorf

Energy Management
Two women standing at the fair, one woman holding a smartphone in one hand and a package in the other ; copyright: Messe Düsseldorf

Sustainability
Rainbow wall on the right and on the left 3 visitors of the fair; copyright: Messe Düsseldorf/Andreas Wiese

Third Places
Two women standing at the fair, one woman holding a smartphone in one hand and a package in the other ; copyright: Messe Düsseldorf

Customer Centricity
Woman taking a selfie in front of a beautifully designed screen ; copyright: Messe Düsseldorf

Experience

Connected Retail solutions exclusively at EuroShop 2023

A woman holds a blue sweater in front of a screen! copyright: Messe Düsseldorf

  • Instore navigation
  • Location based services
  • IoT solutions
  • Online shop systems / platforms
  • Fulfillment / shipping
Visitors to a trade fair walk past the retail stage! copyright: Messe Düsseldorf

  • Omnichannel integration
  • Click & Collect solutions
  • Loyalty Management solutions
  • Mobile Marketing solutions

At EuroShop...

you will find innovations and get the latest insights.

you maintain contacts and find new suppliers or business partners.

you prepare purchase decisions.

WHAT DOES THE EUROSHOP TRADE FAIR IN DÜSSELDORF COVER?

At EuroShop, the world's leading retail trade show, exhibitors offer their products and solutions for the retail industry. With its product categories, the trade fair covers the latest trends in retail.


In addition to store fittings, technological solutions for stationary trade, but also online trade (e-commerce) play an important role. In addition, there are sales promotion and advertising materials, products for the food trade and retail gastronomy. Energy management, event marketing and trade show booth design are also central themes at EuroShop.

The range of products and services for the retail sector is supplemented by events such as presentations and awards ceremonies, as well as special areas, for example for start-ups.

The 'Who is Who' of retail

Visitors of a fair stand together in the aisles; copyright: Messe Düsseldorf

You're interested in exhibitors and their products?

 
Click here for the exhibitor database!