A blue and yellow IKEA drone with four propellers; Copyright: Ingka Group

IKEA Retail uses drones for stock inventory


Two years ago, Ingka Group and the Supply Chain Development Team at Inter IKEA Group, together with Verity, a provider of indoor drone systems, started developing a fully autonomous drone solution to track inventory and improve the wellbeing of its co-workers.
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The headquarter building of fashion company Mango; Copyright: Mango

Mango launches conversational generative AI platform


Mango is moving forward in its digital transformation with the launch of Lisa, the company’s own internal conversational generative Artificial Intelligence platform.
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A self-service shelf for bakery products with many compartments; Copyright: Shop-IQ

AI for baking stations: Freshness is king


The Smart Bakery Box, an AI-driven system, analyzes the sales figures of self-service baking stations and determines the optimal production quantity.
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A woman in a red sweater stocks a grocery shelf in a small store; Copyright: METRO AG.

METRO upgrades franchise solutions for grocery customers


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A man gives a talk on a stage in front of an audience; Copyright: Messe Düsseldorf/ctillmann

Connected Retail @ EuroShop 2023


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Diverse customer experience management team, five young people talking; Copyright: Envato/friends_stock

Embracing agility and building creative, technically diverse teams


Digitalization opens up endless possibilities, but also requires a great deal of adaptability. The annual Adobe study in 2022 was dedicated to digital trends and their significance for companies.
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SØR store with black and white tiled floor from inside; Copyright: SØR

Fashion Retailer SØR Embarks on Its Store Management Automation Journey


A technology upgrade of automation and omnichannel services in the store network provides process reliability and modern selling for SØR.
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A small grocery store of Billa in a container on a parking lot in front of alpine scenery; copyright: Billa

Automated smart stores: Never run out of milk for your cereal ever again!


While stores with no (sales) staff sounded like science fiction just a few short years ago, they are now fast becoming a reality. Even though smart stores are not yet the new retail norm across the board, they are moving away from being sporadic, mere testing locations and pilot projects.
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Baked goods lie on a store shelf; copyright: Mae Mu/Unsplash.

Energy management: ecological footprint in bakeries


Intelligent planning can counteract food and energy waste. The EIT Food project PrO4Bake aims to use AI to optimize the daily processes of bakeries.
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An employee of dm holds a smartphone in front of her, opposite her is a colleague, photographed from behind; Copyright: Andy Ridder

Workforce management: dm-drogerie markt trusts in digital retail store management


dm has been focusing on digital employee communication and store organization since 2017. The employee smartphones help with customer advice, reordering goods and promote internal team networking.
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