12.11.2010
Birmingham / Ratingen (Germany), 13 July, 2010 – Beia Consult International, one of the main suppliers for telecommunication equipment in Romania, is new authorised Reseller of InVision Software, a leading international supplier of enterprise-wide workforce management (WFM) solutions. As from now, Beia Consult International will distribute the software solution InVision Enterprise WFM on the Romanian market. This way, InVision Software expands its partner network which compasses co-operations with local and regional resellers, system integrators and system houses as well as strategic co-operations with globally operating technology companies such as Microsoft or Avaya.
“We are very glad about the co-operation with a competent and renowned reselling partner for the Romanian market like Beia Consult International”, explains Peter Bollenbeck, CEO of InVision Software. “Our partner program specifically aims at imparting deep product know-how to the resellers by providing qualified training as well as continuous provision of sales-relevant material and technical support. Thus, we are ensuring to open potential sales volumes in those markets where InVision is not present with an own subsidiary as well. At the same time, we are able to guarantee a permanently high quality level of our solutions just as our customers expect from us”.
With the web-based software solution for enterprise-wide workforce management, InVision Enterprise WFM, staff planners are able to optimise staffing by creating schedules that at all times conform as closely as possible to the actual requirement. At the same time, it helps users to observe all relevant legislation and also allows for employee involvement in the planning process via its employee web portal Infothek. Its modular architecture supports the entire process of demand-oriented workforce management – from forecasting, scheduling and optimisation, to integrated time management, monitoring and controlling. The software is highly flexible and applicable in all industries and all sized companies. Thanks to its open interfaces, it can be integrated smoothly into existing IT environments and connected to numerous external systems.
“With InVision Enterprise WFM, we are able to offer all our call centre customers a solution which can smoothly be integrated into our telecommunication equipment”, says George Suciu, General Manager of Beia Consult International. „The solution of InVision helps our business customers to optimise their staff scheduling and thus to increase productivity and to reduce labour costs at the same time. This way, we can offer our customers a real added value“.