Overview: Retail Technology

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A man sits at a desk that has been expanded into a gaming station with screens and equipment; Copyright: Florian Olivo/Unsplash

In-game advertising: potential for retailers and brands


Whether using game consoles, on smartphones or desktop PCs, gamers not only consume the game content itself, they are also receptive to brand messages and shopping inspiration within the gaming world.
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A self-driving robot on a the sidewalk in front of a lawn; Copyright: Bill Nino/Unsplash

Supply chain adoption of mobile robots will far outpace drones


Smart mobile robot adoption in supply chains is growing rapidly and will far outpace drones over the next three years, according to Gartner, Inc.
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A woman working in a supermarket is showing a customer how to work a self checkout terminal; Copyright: Envato/seventyfourimages

Established vendors and new entrants compete in buoyant self-checkout market


Global EPOS and Self-Checkout 2023 shows that with an ever-wider range of retailers embracing the technology, competition in the market remains fierce.
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A REWE Pick and Go store in Cologne from the inside; Copyright: Michael Breuer |

Self-checkout: Smarter ways to pay


Companies the world over are both collaborating and competing to develop self-service systems and self-service checkouts that enable an autonomous shopping experience.
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A digital screen with a man on it to give advice to customers in front of a wine shelf; Copyright: Colruyt Group

Digital wine assistant guides customers to the ideal bottle of wine


Colruyt Lowest Prices to test a digital ‘wine assistant’ in six branches in the coming weeks. The assistant will take the shape of a large touchscreen with software that allows customers to make informed wine choices.
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The Caper Cart in a Store; Copyright: instacart

Schnucks and Instacart expand with smart carts


Schnuck Markets, Inc. and Instacart, the leading grocery technology company in North America, today announced the companies will expand their omnichannel partnership by deploying Caper Carts, Instacart’s smart carts, in select stores.
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A Selfly freezer in an airport; Copyright: Selfly Store

Automated retail: Selfly Store introduces intelligent freezer


In April, the vending company Selfly Store introduced its latest product: the Selfly Freezer. We spoke to CMO Malin Östman about first experiences with the smart freezer and the potential of unmanned shopping.
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A visualization for GPT4; Copyright: D koi/Unsplash

Carrefour integrates OpenAI technologies and launches a generative AI-powered shopping experience


Carrefour has launched Hopla, a chatbot based on ChatGPT which will be integrated into the website. Customers are able to use this natural-language AI to help them with their daily shopping.
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A refrigerated shelf with glass door with food inside, a hand holding a smartphone in front of it; Copyright: Colruyt Group.

Tech innovations for urban shopping convenience


The Belgian Colruyt Group is testing various innovative store and shopping concepts. Much of this revolves around technology-supported shopping convenience in cities.
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Iconic image for a digital twin in retail; Copyright: Daniels Joffe/Unsplash

Digital twins in retail


So-called digital twins are designed to enable decision-makers and employees in companies to run through scenarios and thus make better decisions.
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