Hackett Partners with StoreForce to Deliver Customer Service in Style.

StoreForce WFM+ has enabled Hackett to take the guesswork out of scheduling staffing levels, delivering real-time data about individual store turnover and the effectiveness of members of the Hackett sales team. This gives Hackett the opportunity to ensure its most gifted salespeople are customer-facing at the busiest times of the week, maximizing sales revenue. It has also enabled Hackett to begin restructuring its sales team making it more dynamic and customer responsive, building on its reputation for customer service excellence.

Exhibitor Data Sheet