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EuroShop Newsletter

Overview: Retail News

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Photo: Female customer handing over her loyalty card; copyright: / Khakimullin

Personalization is needed to compete against Amazon


In a special report on customer loyalty BRP Consulting identifies the top methods for identifying, engaging and rewarding the most valuable customers.
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Photo: Liberty Diner at Newark Liberty International Airport with bar and tables; copyright: SSP America

Liberty Diner at Newark Liberty International Airport


SSP America, a division of SSP Group, operator of food and beverage brands in travel locations worldwide, has opened an American diner at Newark Liberty International Airport (EWR). The units join two previously opened markets in 2017.
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Photo: Opening ceremony of in-store asia 2018; copyright: Messe Düsseldorf / ctillmann

Closing report: in-store asia 2018 in Mumbai a complete success


in-store asia 2018, the largest trade fair with congress especially for the retail sector in India, came to a successful end in Mumbai on 24 February 2018 after three days. 150 exhibitors from six countries participated, around 7,600 professional visitors came to the Bombay Exhibition Centre to obtain information on the latest products and solutions aimed specifically at the Indian retail sector.
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Photo: Female customer receiving a parcel from delivery man; copyright: /

Final mile is often the final straw for UK consumers


According to new research from eDelivery EXPO, British public still prefer the human touch rather than autonomous methods to deliver goods. Also consumers switch retailers if they aren’t satisfied with the delivery of their purchases.
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Photo: Visitor flows on the EuroCIS 2018; copyright: Messe Düsseldorf / ctillmann

EuroCIS 2018 closes with outstanding results


EuroCIS 2018 has impressively confirmed its position as the Leading Trade Fair for Retail Technology. A multitude of forward-looking innovations fuel retailers’ propensity to invest. Mobile solutions, self scanning, artificial intelligence and virtual reality determine the customer journey today.
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