Mettler-Toledo GmbH

Efficient Scale Management: METTLER TOLEDO Launches the Modular Software Suite MTRS

Gießen, 5 March 2017 – Lower operating costs, simplified scale inventory and guaranteed uptime: At EuroShop 2017 (Hall 6, Booth E61), METTLER TOLEDO presents METTLER TOLEDO RetailSuite (MTRS), its new high-performance modular software suite for centralized scale management. With MTRS, grocery retailers benefit from easy and convenient  configuration, software and data management .

MTRS offers retailers a single, ­holistic platform for the central management of all METTLER TOLEDO scales and wrappers across all stores throughout the entire equip­ment­ life cycle. Lutz Nungesser, METTLER TOLEDO Business Area Manager Retail, Region Central Europe, comments: “MTRS assures grocery retailers of a highly integrated connection between their scale infrastructure and ERP­ system. The software suite provides a whole host of tools and functionalities that substantially ease the burden on the IT department and the IT helpdesk and simplify service­ processes. Software updates, reassignments of touch keys, new labeling ­regulations – thanks to MTRS, all this can be done for all stores in the retailer’s network at head office with just a few clicks.”

MTRS Data Hub: DistributionServer
MTRS DistributionServer is the software suite’s core module. MTRS DistributionServer enables grocery retailers to rapidly install and integrate new scales in any of their stores­, and also to quickly manage­ application updates­ and reconfigurations ­in their device ­network. This module controls and monitors the distribution of software, patches and data to all METTLER TOLEDO scales and wrappers­ across the network, while an integra­ted scheduler ­enables all activities to be planned precise­ly. For example­, updates can be distributed and performed­ at­ a preset time to minimize the impact on the day-to-day operations. In the case of a store open­ing­, DistributionServer ensures that the first-time installation process of new equipment runs particularly smoothly. As soon as new scales or wrappers are connected to the net­work, all it takes is a few clicks at head office to transmit the relevant profiles and data­ to them­.

DistributionServer is a valuable tool for providing maintenance and helpdesk­ support. IT employees at­ the head office can access the store-level equipment remotely­ in order to offer on-site support quickly and­ conveniently. If­ a sales employee has inadvertently changed a scale setting, for example, a member of the support team can offer remote assistance and restore the scale to its original state with just a few clicks­. DistributionServer is accessed via MTRS’s DistributionManager ­client software. Thanks to its clearly­ structured user interface, the client software facilitates users to­ call up ­information about­ the status and current confi­guration of individual devices and to make changes, if necessary.

Adapt Touchscreen Layouts in WorkBench
WorkBench is yet another smart tool in MTRS which enables retailers to manage the touchscreen layout on the scales in their stores quickly, conveniently and econo­mically and to make adjustments independently. WorkBench allows different PLUs to be assigned to the scales’ touch keys either centrally (and integrated into MTRS scale manage­ment) or autonomously at the local level, as required. “Generally speaking, the amount and type of fresh food offerings varies, depending on the size and location of each store­. With MTRS and Work­Bench, retailers can simply select standard presets and then fine-tune­ the settings for the individual store as ne­cessary,” explains Lutz Nungesser. “This makes Work­Bench the tool of choice for­ adapting the touch­screen layout in line with store-specific sales situations – such as to focus on local or regional specialties and ­best-sellers or to assign the weekly special offers to the scale’s hot keys­. In other­ words, if there are any changes in demand or the product range, these can immediately be reflected in the user interface of each device thanks to WorkBench, ensuring a consistently high quality of service as well as fast weighing and operating processes.”

Sales-boosting POS Marketing with DisplayManager
On-scale displays and video screens are among the most effective means of in-store communication­. With DisplayManager, MTRS enables marketing departments to easily add ­perfectly timed purchase triggers at fresh­ food counters. DisplayManager supports POS in-store marketing, both on METTLER TOLEDO touchscreen scales and on other­ digital display ­devices around the store. Lutz Nungesser explains, “DisplayManager is specifically designed for marke­ting specia­lists. The tool makes it easy for them to create play­lists, which they can then simply ‘drag and drop’ to allocate them to specific stores and channels.” No special IT knowledge is required to manage visual content on the scales using Display­Manager­; ­it supports a wide variety of image and video streaming formats, including videos, slideshows, RSS feeds and streaming services.

Exhibitor Data Sheet