Customer Services at the POS

Digital Solutions Offer Added Benefits for Customers and Retailers


Graphic: Tablet - in the backgroudn you see an entrance of a store; © ECC Köln

Many customers are already very comfortable and proficient in a multi-channel environment; © ECC Köln

Graphic: Top 10 of digital services at the Point of Sale; © ECC Köln

For the consumer, availability traditionally plays an important role in their purchase – regardless of whether that’s at an actual store or online; © ECC Köln