Omnichannel Forum 03/06/2017

Hall 6 / Stand I09

Foto: Joubin Rahimi

Moderation: Joubin Rahimi, Managing Partner/BLUETRADE




11:00-11:30 am

Media Markt and Saturn – from digital follower to pioneer

Christian Stephan, MediaMarktSaturn Retail Group

Photo: Christian Stephan

11:30-12:00 am

"Click and collect by Bizerba scales" – online shopping in fresh

Vanja Dorocki, Bizerba Sales Partner Serbia - Sun&Dun.a.v. / Milan Ivanovic, DIS Serbia

Foto: Vanja Dorocki und Milan Ivanovic

12:00-12:30 pm

How IoT Technologies are helping Retailers to connect and engage with Consumers

Driven by the increasingly valuable Internet of Things, we are entering an age where the rapid growth of sensors, networks and smart devices providing real time bytes of data can help retailers immensely. As the retail world is becoming more connected, whether it’s with customers, staff, the warehouse, or the online or physical stores, it is evident that the Internet of Things is the driving force behind revolutionizing the smart retail experience.

Peter Friedel, Zebra Technologies

Photo: Peter Friedel, Zebra Technologies

12:30-1:00 pm

Bosch Experience Zone - Digital Signage in DIY superstores

Khalid El Boubsi, dimedis

Photo: Khalid El Boubsi, dimedis

2:00-2:30 pm

Breuninger's new ERP - at the beginning, the most important thing is to begin

Breuninger houses are a lifestyle and fashion destination. To keep up with growth, additional channels and to ensure customer satisfaction, Breuninger decided to implement a new ERP system. This session introduces the project and its successful outcome.

Rico Hänel, Microsoft Partner - bedav GmbH / Hendrik Wansleben, Breuninger GmbH & Co.

Foto: Rico Hänel und Hendrik Wansleben

2:30-3:00 pm

SAP & Hybris Retail Omnichannel Commerce - Innovations Overview

SAP and Hybris are heavily investing in Customer Engagement and Retail Omnichannel Commerce. Join this session to learn more about the most recent innovations and deep their integration in the omnichannel reference architecture, based on SAP Hybris Commerce, SAP ERP for Retail, SAP Customer Activity Repository and SAP S/4 Cloud for Marketing.

Dr. Ingo Woesner, SAP SE

Foto: Dr. Ingo Woesner

3:00-3:30 pm

How grocery is bought online in 2020

3:30-4:00 pm

Benefits and risks of innovative customer frequency analysis

The FUJITSU Retail Engagement Analytics solution provides retailers with actionable shopper intelligence to help improve shoppers’ experience and store performance. Creating a unique and engaging experience for shoppers is critical to driving store sales and is vital to retailers’ success. Retailers today need definitive insights into their shoppers’ behavior in the store to effectively meet their customer expectations. Retail Engagement Analytics solution delivers a reliable way to track, capture, dissect and analyze shopper behavior and engagement with precision, scale, and effectiveness.

Ralf Schienke, Fujitsu

Photo: Ralf Schienke

4:00-4:30 pm

OVS Reinvents Itself Around Omni-Channel and wow’s their Customers

Italy’s leading value fashion retailer makes sweeping commitment to omni-channel commerce, and sees huge results. Their wildly successful innovations include unified online and in-store shopping, a powerful mobile am and cutting-edge in-store technology.

Monica Gagliardi, OVS Group

Photo: Monica Gagliardi

5:00 pm

Award ceremony for "Top Produkt Handel 2017"

This year, as well, the readers of the magazine Business:Handel will vote for the top retail product from the entrants in individual categories such as branch management, process optimisation, cost-efficiency, sales promotion, point of sale efficiency, payment management, multi-channel sales, innovation, shop ideas and marketing services.

Graphic: Logo Top Produkt Handel

Further events at Omnichannel Forum

Supporting program of EuroShop 2017 at a glance