Media Markt and Saturn – from digital follower to pioneer
Christian Stephan, MediaMarktSaturn Retail Group
"Click and collect by Bizerba scales" – online shopping in fresh
Vanja Dorocki, Bizerba Sales Partner Serbia - Sun&Dun.a.v. / Milan Ivanovic, DIS Serbia
How IoT Technologies are helping Retailers to connect and engage with Consumers
Driven by the increasingly valuable Internet of Things, we are entering an age where the rapid growth of sensors, networks and smart devices providing real time bytes of data can help retailers immensely. As the retail world is becoming more connected, whether it’s with customers, staff, the warehouse, or the online or physical stores, it is evident that the Internet of Things is the driving force behind revolutionizing the smart retail experience.
Peter Friedel, Zebra Technologies
Bosch Experience Zone - Digital Signage in DIY superstores
Khalid El Boubsi, dimedis
Breuninger's new ERP - at the beginning, the most important thing is to begin
Breuninger houses are a lifestyle and fashion destination. To keep up with growth, additional channels and to ensure customer satisfaction, Breuninger decided to implement a new ERP system. This session introduces the project and its successful outcome.
SAP & Hybris Retail Omnichannel Commerce - Innovations Overview
SAP and Hybris are heavily investing in Customer Engagement and Retail Omnichannel Commerce. Join this session to learn more about the most recent innovations and deep their integration in the omnichannel reference architecture, based on SAP Hybris Commerce, SAP ERP for Retail, SAP Customer Activity Repository and SAP S/4 Cloud for Marketing.
Dr. Ingo Woesner, SAP SE
How grocery is bought online in 2020
Ronny Lindenau, T-Systems Multimedia Solutions GmbH
Benefits and risks of innovative customer frequency analysis
The FUJITSU Retail Engagement Analytics solution provides retailers with actionable shopper intelligence to help improve shoppers’ experience and store performance. Creating a unique and engaging experience for shoppers is critical to driving store sales and is vital to retailers’ success. Retailers today need definitive insights into their shoppers’ behavior in the store to effectively meet their customer expectations. Retail Engagement Analytics solution delivers a reliable way to track, capture, dissect and analyze shopper behavior and engagement with precision, scale, and effectiveness.
Ralf Schienke, Fujitsu
OVS Reinvents Itself Around Omni-Channel and wow’s their Customers
Italy’s leading value fashion retailer makes sweeping commitment to omni-channel commerce, and sees huge results. Their wildly successful innovations include unified online and in-store shopping, a powerful mobile am and cutting-edge in-store technology.
Monica Gagliardi, OVS Group
Award ceremony for "Top Produkt Handel 2017"
This year, as well, the readers of the magazine Business:Handel will vote for the top retail product from the entrants in individual categories such as branch management, process optimisation, cost-efficiency, sales promotion, point of sale efficiency, payment management, multi-channel sales, innovation, shop ideas and marketing services.