07.02.01 Analysis tools for customer data, CRM software
Analysis tools for customer data, CRM software
IBM is one of the world-wide largest providers for information technology, service and solutions. We offer customers from the retail and consumer products industry in more than 170 countries an extensive portfolio from branch solutions and consulting services.
For branchspecific questions to digitalization as an innovative driver related to topics Analytics, Commerce, Mobile and Cloud we can support an extensive business process transformation at the customer interface, in the Supply chain and for Back-Office coming from one hand.
This is shown also in our partnerships:
Co-operation with Facebook and Twitter permits a more operational use of Social Media Analytics than it was so far possible before. Within our exclusive partnership with Apple we offer among other things a whole set of finished apps for the most different commercial processes.