EuroCIS

Microsoft Deutschland GmbH

Hall map

EuroShop 2017 hall map (Hall 6): stand G24

Fairground map

EuroShop 2017 fairground map: Hall 6

Contact

Xenia Giese

Holzmarkt 2a
50676 koeln, Germany

Email
xenia.giese@microsoft.com

Our range of products

Product categories

  • 07  Retail technology

Retail technology

  • 07  Retail technology
  • 07.02  Business analytics
  • 07.02.01  Analysis tools for customer data, CRM software

Analysis tools for customer data, CRM software

  • 07  Retail technology
  • 07.02  Business analytics
  • 07.02.02  Data warehousing

Data warehousing

  • 07  Retail technology
  • 07.02  Business analytics
  • 07.02.03  Big data management
  • 07  Retail technology
  • 07.02  Business analytics
  • 07.02.05  Management information systems

Management information systems

  • 07  Retail technology
  • 07.04  ERP, merchandise management
  • 07.04.01  Merchandise systems, ERP solutions

Merchandise systems, ERP solutions

  • 07  Retail technology
  • 07.05  POS software
  • 07.05.01  EPOS software

EPOS software

  • 07  Retail technology
  • 07.08  Digital marketing solutions
  • 07.08.02  Content management for digital POS media

Content management for digital POS media

  • 07  Retail technology
  • 07.09  Supply chain management
  • 07.09.02  Supplier management

Supplier management

  • 07  Retail technology
  • 07.09  Supply chain management
  • 07.09.06  Terms and conditions management

Terms and conditions management

  • 07  Retail technology
  • 07.09  Supply chain management
  • 07.09.08  Warehouse management

Warehouse management

Our products

Product category: Analysis tools for customer data, CRM software

Microsoft Dynamics 365 for Customer Insights

Deliver a better customer experience

Drive engagement through intelligent customer analytics. Give employees the relevant insights they need to better understand and engage with customers.

Productivity
Give your frontline employees quick access to insights on how to best serve your customers—without requiring a team of data scientists.

Intelligence
Infuse big data with customer analytics to understand your customers’ needs and identify opportunities that better target marketing resources.

Collaboration
Get everyone in your organisation on the same page by using a single, easy-to-reference dashboard that’s configured for marketing, sales and service teams.

Gather insights
Connect disparate data silos for a comprehensive look at your customers—collecting customer insights and interactions in one place.

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Product category: Merchandise systems, ERP solutions

Microsoft Dynamics 365 for Operations

Big growth for big businesses

Increase your speed of doing business. The complete ERP tools in Dynamics 365 for Operations provide global scalability and digital intelligence to help you grow at your pace.

Manufacturing
Work smarter with connected operations

Get visibility across connected distribution, customer service, sales and marketing systems so you can innovate your products and processes to meet rising expectations. Dynamics 365 for Operations delivers this ERP system continuity and helps you:
• Simplify production floor management.
• Accelerate product introductions.
• Offer flexibility in delivery alternatives.

Retail
Deliver exceptional customer experiences

Give your salespeople the product and customer information they need to provide immediate, personalised service—across social media, mobile sites, stores and other retail touch points. Dynamics 365 for Operations also helps you:
 •Deliver amazing customer experiences.
• Move products smoothly from procurement to sale.
• Merchandise effectively.

Finance
Fast-track your business performance

Get a live view of all your numbers and data analytics from Dynamics 365 for Operations. This cloud-based Microsoft ERP system provides the relevant information you need to deliver strategic, data-driven insights to key departments. This helps you:
• Gain immediate financial insights.
• Drive corporate strategy and growth.
• Decrease debt through efficient collection management.

IT
Roll out powerful ERP tools

Get real-time information on almost any device, at any time. Dynamics 365 for Operations simplifies and accelerates business process changes. And it’s based in the cloud, so it integrates with legacy systems and scales globally with ease. So your organisation:
• Enables rapid business transformation.
• Cost-effectively supports the IT needs of the business.
• Grows at its own pace.

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Product category: Big data management

Microsoft Dynamics 365 for Marketing

Deliver powerful customer experiences

Our preferred marketing application for Microsoft Dynamics 365 Enterprise edition, Adobe Marketing Cloud, provides a comprehensive marketing service you can use to create powerful customer experiences.

Tap into a holistic customer view
Use the unified customer profile in Adobe Marketing Cloud as the foundation for your integrated, cross-channel marketing.

Target a person, not the masses
Create campaigns that are personalised, contextual and content-rich to maximise your customers’ loyalty and lifetime value.

Run campaigns to bridge divides
Orchestrate coordinated campaigns across channels—and measure ROI across the board—using Adobe Marketing Cloud.

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About us

Company details

Microsoft is the worldwide leader in software, services and solutions. We help people and businesses of all sizes and industries to reach their full potential. Security and reliability, innovation and integration and openness and interoperability are central in the development of all Microsoft products.

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Company data

Sales volume

> 500 Mio US $

Number of employees

> 5000

Foundation

1975

Area of business
  • Lighting
  • Refrigeration systems
  • Catering and hospitality equipment
  • Building service engineering and energy management
  • Retail technology
  • General services