EuroCIS

APG Cash Drawer Ltd.

Unit 4, The Drove, BN9 0LA Newhaven, East Sussex
United Kingdom

Telephone +49 2103 9418306
Fax +49 2103 9767521
verkauf@eu.cashdrawer.com

Trade fair hall

  • Hall 6 / C31
 Interactive Plan

Hall map

EuroShop 2017 hall map (Hall 6): stand C31

Fairground map

EuroShop 2017 fairground map: Hall 6

Contact

Christian Wolff

Regional Manager DACH

Phone
+49 (2104) 95 3 98-22

Email
Christian.Wolff@eu.cashdrawer.com

Walter Heyvaert

EMEA Business Development Manager

Phone
+32 497 43 95 23

Email
Walter.Heyvaert@us.cashdrawer.com

Our range of products

Product categories

  • 07  Retail technology

Retail technology

  • 07  Retail technology
  • 07.07  POS hardware
  • 07.07.04  Cash management solutions

Cash management solutions

  • 07  Retail technology
  • 07.07  POS hardware
  • 07.07.05  Thin client solutions

Thin client solutions

  • 07  Retail technology
  • 07.07  POS hardware
  • 07.07.08  Cash drawers

Cash drawers

Company news

Date

Topic

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Jan 9, 2017

APG Presents Innovative Cash Management Solutions at NRF 2017 Convention

Global Cash Drawer Manufacturer Exhibits Cash Handling Technology  to Reduce Cash Loss and Increase Store Productivity at NRF 2017, Booth #4363

Minneapolis, Minnesota- January 9th, 2017- APG Cash Drawer, a rapid growing global manufacturer of cash management solutions, will be exhibiting at the 2017 NRF Convention. The trade show will take place at the Jacob Javits Convention Center in New York, NY from January 15th-17th.  At the show, APG will be showcasing the latest cash management technology, suite of mPOS and security offerings, and purpose-built European products at booth #4363

“We are pleased to be exhibiting again at one of the largest retail conventions world wide,” stated Stephen Bergeron, VP of Global Marketing. “Today’s merchant is challenged with building loyalty, increasing sales with a personalized checkout experience with higher wages and a limited labor pool. Retailers who attend NRF discover the most cutting edge solutions available to them that will help solve these problems. The next generation of cash management solutions will improve a store’s operational efficiency, reducing time spent on manual cash counting and allowing managers to reallocate the labor necessary to focus on giving better customer service and generating more sales at the point of decision. We are excited to showcase the solutions that address these requirements at NRF 2017,” stated Bergeron.

On display at NRF will be APG’s SMARTtill™ Cash Management Solution, integrated with unique weighment technology under each coin and bill compartment. The SMARTtill™ Cash Management Solution offers benefits to retailers not only at the point of sale, but across an entire organization:  loss prevention, operations, treasury, and back office all realize a significant cost savings with advanced cash flow visibility and the business intelligence to reallocate labor, increase productivity and improve the shopping experience overall.

Also on display at NRF will be APG’s suite of mPOS solutions to support secure, mobile point of sale facilitated environments:

- 550 iPad Interface for cash drawers: Connected by wire directly to an iPad’s lighting jack, a retailer’s app can quickly connect to and use this locally-connected cash drawer
- 486 NetPRO® Ethernet Interface for cash drawers: Enables the authentication and encryption over LAN at the point of sale
- 854 USB interface for cash drawers: Supports the power management model of Windows 10 to conserve tablet battery life
- BluePRO® Bluetooth Device for cash drawers: Connects a low-cost, printer-kick cash drawer and pairs it with a mobile device

APG is committed to developing and investing in innovative technology that will serve markets worldwide,” stated John Meilahn, VP of Global Sales. “Whether it’s your general application cash drawer, custom designed product, mPOS interface (Bluetooth or wireless), cash recycling technology or the SMARTtill™ Intelligent Cash Drawer, APG provides global solutions that will effectively serve retail, restaurants, quick serve, supermarkets, c-stores environments and more,” stated Meilahn.

Schedule a meeting to find out more about APG’s cash management solutions at NRF 2017, or visit us at booth #4363 during the show.

About APG Cash Drawer, LLC – APG Cash Drawer, with over 30 years of experience, manufactures a wide range of highly durable and reliable cash drawers that are delivered quickly to the marketplace.  APG has built a reputation as the supplier of choice for cash management solutions for retail, grocery, hospitality, and quick serve for thousands of customers throughout the world. Whether it’s our general application cash drawer, custom designed solutions, or the SMARTtill™ Intelligent Cash Drawer, our products and brand are differentiated by our ability to deliver innovative technologies that globally enhance efficiency and security at the point of sale. To learn more about our products, visit http://www.cashdrawer.com/europe or call +44 1273 6163000. Follow us on Twitter at @apgcashdrawer and on Facebook.

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Dec 14, 2016

Andrew Carr Now Heading APG’s European Division, Cash Bases

Andrew Carr and Stephen Bergeron about his new position at the head of Cash Bases

Andrew Carr is no stranger to nor fearful of change. He brings 25 years of experience in multiple technical and commercial leadership positions within IBM and from 2012 forward – continuing through his IBM division’s sale – in Toshiba’s retailing solutions businesses.  

He has seen first-hand what problems and opportunities leadership and ownership changes bring to an organization. “Cultural differences are not as understood or appreciated as they need to be by senior leadership. There is a massive difference between the United States and Europe and even greater difference between the West and Asia.”  This realization will be very important as Cash Bases continues its adaptation from an independent UK owned and operated cash drawer design and manufacturing company to that of a part of the Minneapolis based APG Cash Drawer.

As Andrew takes over from Phil Stone who is moving into a custodial role as shareholder and board member, he reflects on what he found so appealing about the company he now heads. “Most organizations don’t live by the stated fundamentals that only exist in HR departments or in a chart here or there. In my conversation with Mark Olson (President of APG who ultimately decided to place his faith in Andrew) it was immediately clear that the company lives by its set of principles. We talked about these fundamentals that were driving the culture. One of these which really spoke to me is that ‘there is nothing like success to drive fun.’ This perspective is something that both companies shared before the integration and this will make going forward much more fun and more successful”.

For the leadership at APG it was this compatibility but also a drive and ability to perform which impressed - as told by Stephen Bergeron, VP of Marketing at APG, “He's got a level of enthusiasm to charge the process. You walk out of a meeting with Andrew and no matter how many action items there are on the table, he reassures, 'we're going to get through this and it's going to be a lot of fun'.”

Be that as it may, Andrew’s origin and the connections he brings with him must have been attractive for APG as well.  Considering his lengthy time in the product management and commercial channels of some of the biggest players in the sector, he is well positioned to offer support and direction for product development and the sales sides of the business. “What I hope to bring to it is the ability to take the leadership of this business to the next level. I can bring a lot of connections and I want to leverage those connections to sew us together more tightly with those various routes to market. These routes themselves bring a huge amount of value, skill and expertise to retailers.”

His company can immediately improve on certain aspects to achieve the potential he sees. “Most people think internally and I have to tell you that I am thinking externally most of the time. I want to think about customers, I want to think about partners, I want to think about ISVs. I'm not sure we are engaging them and leveraging them as strongly as we might. So my focus is to make sure that those partners who work and operate in the marketplace have a really good understanding of our technology, that we are very closely aligned – and alignment is a really key word that I'll be using throughout 2017 – of customers' needs, pains, offerings and value propositions.”

When speaking about the current problems faced by and the future of retailing Andrew moves away from speaking in terms of channels, payment systems or geographic differences. “I see customer experience and the enrichment of that as being at the forefront of the key change in the next five years. Retailers are realizing and are now changing the organization structure to focus on customer experience to drive loyalty, retention and return.” Stephen Bergeron continues, “Labor is a huge issue anywhere in the world right now. Pay scales are going up, the labor pool is diminishing at certain skill levels and that whole process is challenging retailers significantly.” He knows that a well built and properly selected payment handling system assists retailers in allowing better contacts with customers. “Most of the retailers who understand where their business issues are come back to us and say: you can help me with labor, you can help me with customer facing issues”.

Stephen and Andrew make it clear: It is becoming ever more apparent that consumers will always want and need a physical point of contact with retailers and brands as a part of the ‘experience’ of shopping and could even become more important as some of the purely online purchasing moves to click and collect or bricks and mortar. They believe that providing retailers with the tools to offer the consumer the greatest satisfaction will be key for retailers’ success independent of the who, what, where or when of actual transaction. An efficient and confident cashier is naturally an integral part of this.

While excited about the future, he admits to being somewhat daunted by the “realization of what it will take to begin to execute on this potential” but adds that “If my days weren't full and I was looking for extra work to do, then I would question that potential.” For the time being, it sounds like that potential is solid  as Cash Bases continues to fuse with APG as a global POS cash handling leader.

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Dec 1, 2016

APG Cash Drawer Announces Leadership Change Within its European Operations

Global Cash Management Solution Manufacturer Appoints Industry POS Veteran

APG Cash Drawer, a rapid growing global manufacturer of cash management solutions, announced today the addition of Andrew Carr to the position of Managing Director. Effective November 1st, Mr Carr will oversee all corporate European activities strengthening APG’s global leadership team and commitment to the point of sale industry and customers worldwide.

Mr Carr has an extensive background in a variety of technology sectors, as part of a long and successful career with IBM, now TGCS.  More recently Mr Carr led Toshiba’s UK&I Retail business, following the acquisition of the Retail Stores Solution (RSS) business from IBM.  “I am excited about the opportunity that the APG product portfolio presents to retailers-- specifically the SMARTtillTM Solution throughout the United Kingdom and Europe,” stated Mr Carr. “I am honored to be part of this innovative and well respected company.”

“After sixteen years Mr Phil Stone has decided to retire from APG as Managing Director,” stated Mark Olson, President and CEO of APG Cash Drawer.  “Under Mr Stone’s leadership, the former Cash Bases company grew to become a recognized leader in bespoke cash drawer products, and he was instrumental in bringing the innovative SMARTtillTM Cash Management Solution to the POS marketplace. We wish him well in retirement.”

“Mr Carr brings a wide range of knowledge, experience and relationship connections to APG in the European POS industry,” said Mr Olson. “We look forward to his leadership as Managing Director for our European activities, as we continue our successful journey to the future.”


About APG Cash Drawer, LLC
APG Cash Drawer, with over 38 years of experience, manufactures a wide range of highly durable and reliable cash drawers that are delivered quickly to the marketplace.  APG has built a reputation as the supplier of choice for cash management solutions for retail, grocery, hospitality, and quick serve for thousands of customers throughout the world. Whether it’s our general application cash drawer, custom designed solutions, or the SMARTtillTM Intelligent Cash Drawer, our products and brand are differentiated by our ability to deliver innovative technologies that globally enhance efficiency and security at the point of sale. To learn more about our products, visit http://www.cashdrawer.com/europe or call +44 1273 616300. Follow us on Twitter at @apgcashdrawer and on Facebook.

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Sep 20, 2016

SMARTtill™ Technology Delivers Operational Efficiency at Costcutter

Costcutter Supermarkets Group is helping its retailers save time and money by introducing the next generation in cash management technology, the SMARTtill™ Intelligent Cash Drawer.

SMARTtill™ Solution, the first intelligent cash drawer on the market, is currently being trialled within a number of stores and the technology will soon be available to the Group’s 2,600 stores across the UK.

Using the latest weighing technology, the tills count all notes and coins automatically within seconds of the cash drawer being closed. Daily cashing up becomes a thing of the past as the tills automatically reconcile every cash transaction and provide full reports for retailers on vital figures including rolling floats values, change needed, top-up values, pick-up values and sales values. In some cases, retailers can realise labour savings as much as 30 minutes per day, per POS terminal.

Dave Morris, Director of IT, Costcutter Supermarkets Group, said: “Retailers are looking for straight forward technologies that can be implemented quickly and easily whilst bringing real benefits to them and their store. We demonstrated the SMARTtill™ Cash Management Solution at our conference last year and there was a real appetite for it from our retailers. The intelligent cash drawers give retailers another way to create efficiencies within their stores and the results from the trials have been very positive.”

“Constantly delivering improved technology to our retailers is a key focus for us throughout 2016 and this new technology follows our wider technology and digital investment which includes our ActivHUB portal, ActivMOBILE app and social media training for store owners,” continued Morris.

Andy Pengelly, owner of Costcutter store in Porthleven, commented: “We’ve just completed an initial trial of the SMARTtill™ Solution, and are really impressed. Not only has it saved time but it gives me an audit trail of cash handling activities in-store, which is invaluable for day to day store management.”

Stephen Bergeron, VP of Global Marketing at APG/Cash Bases, the makers of the SMARTtill™ Intelligent Cash Drawer, comments: “We are seeing businesses achieve a reduction in cash loss of up to 90% and a labour savings of some 30 minutes daily for every point of sale. It is through these operational improvements that businesses are attaining a ROI of 11-14 months utilising the SMARTtill™ Solution.”

Stephen Bergeron added: “the SMARTtill™ Solution proves to transcend among different types of sectors and store formats, a pioneering cash management solution in the market that continues to maintain interest amongst leading retailers both within and outside of Europe.”

The SMARTtill™ Solution is a British Innovation developed and manufactured in the UK by Cash Bases Limited.

About Cash Bases
Cash Bases (merged with APG Cash Drawer in September 2015) is a leading manufacturer of high quality cash drawer and cash management solutions. For over 30 years, Cash Bases has been providing products to enhance security and efficiency at Point of Sale to market leading retailers, financial institutions, post offices, hospitality and restaurant groups, petrol stations and many other customers throughout the world.

To learn more about Cash Bases’ products, visit http://www.cashbases.net or call +44 (0) 1273 616300

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Sep 20, 2016

Boosting Cashier Etiquette with Cash Management Technology

Technology gets a bad rap for changing human interaction in unwelcome ways – teenagers using their cellphones at dinner, lack of decorum in social media, and dangerous use of texting while driving, to name a few. So it’s nice when you can point to an example of technology improving human contact.

We’re talking about the POS station at your favorite supermarket, convenience store or local corner shop. Deployment of cash management and intelligent cash drawer solutions can improve the shopping experience, allowing cashiers to focus more on the customer.

Traditionally, a cashier takes your money, counts it, places it in the till, looks at the POS screen to calculate the change, and then pulls out bills and coins to make change. This takes up to two minutes of barely looking at the customer, something retailers want to change to create a better customer experience at checkout.

Focus on the Customer
Cash, of course, remains the most common form of payment in retail settings, so the answer isn’t to get rid of if but to improve the transaction through better cash management. For instance, automated cash recyclers allow cashiers to focus more on the customer because, depending on the setup:

 - The employee never touches the money; customers insert it into a slot and the machine makes change
 - The cashier receives the money and the machine does the rest
 - Customers insert money and the cashier hands out the change

In any of these settings, the cashier has more time to make eye contact with customers, greeting them at arrival, asking if they found everything they needed and wishing them a nice day. Automated cash recyclers save shoppers up to two minutes at the POS station, and anywhere from 30 to 90 minutes per checkout lane each day. In smaller stores where cashiers double as sales associates, they can spend time on the sales floor upselling, cross-selling products and suggesting value-added services such as extended warranties.

Another approach involves intelligent cash drawers with weighing technology. These drawers calculate the amount of cash in the till at all times, telling cashiers and managers exactly how many bills and coins of each denomination are in the drawer, as well as the total. When a transaction is completed, all changes are recorded with a transaction number, cashier, date and time.

This allows for operating the drawers with optimum float and less interruption at the tills due to cash handling. Customers don’t have to wait while the drawer is topped off. Also, if the cashier gives a patron the wrong change by accident, the mistake can be fixed immediately. As soon as a customer notices she was short-changed, she can tell the cashier and, with the push of a button, the cashier can check if the customer is right. The result is a better overall checkout experience.

Benefits Aplenty
Cash management solutions allow POS dealers to add value for customers. Cash management offers plenty of benefits, including shorter checkout times, fewer and more accurate cash counts and of course improved interaction with shoppers. The more pleasant the interaction with customers, the more brand loyalty you build.

To find out more about APG Cash Drawer’s cash management and intelligent cash drawer solutions, see our SMARTtill™ Intelligent Cash Drawer or the Cashlogy® POS1000US Cash Recycler.

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About us

Company data

Sales volume

50-99 Mio US $

Export content

max. 50%

Number of employees

100-499

Foundation

1978

Area of business

Retail technology