HappyOrNot® is the global leader in instant customer and employee experience reporting. Our innovative feedback collecting smileys and intelligent data analytics reporting service help our clients to improve their customer experience, relationships, and employee engagement.
Since 2009, our worldwide data insights have benefited our clients in sectors including retail, traveling and transportation, outsourcing services, healthcare and wellbeing, HoReCa, financial services, and public and governmental services.
We serve over 3000 companies across 100 countries, and have collected and reported on over a half a billion feedbacks. Our clients include Heathrow Airport and over 70 other airports, SNCF, Deutsche Bahn, DHL, LinkedIn, Nike, Ebay, IKEA, OBI, Alnatura, Dixon's Carphone, Office Depot, Domino´s Pizza, Sodexo, Securitas, Carrefour, Ochsner Health System, NHS, and City of Helsinki.