HappyOrNot Ltd

Vuolteenkatu 20 , 33100 Tampere
Finland

Telephone +358-40-8267580
info@happy-or-not.com

Trade fair hall

  • Hall 2 / A09
 Interactive Plan

Hall map

EuroShop 2017 hall map (Hall 2): stand A09

Fairground map

EuroShop 2017 fairground map: Hall 2

Our range of products

Product categories

Our products

Product category: Retail technology

Smiley Terminal™

Improve your customer and employee satisfaction with our wireless, always on smiley terminals. Our terminals are easy to set up at the point-of-experience – you don’t need power, cables, or Internet connection. Just ask your strategic survey question and instantly start collecting feedback.

Your customers and employees respond to your survey question by pressing the smiley that best corresponds to their experience. The data is collected and transmitted via secure cellular network to our cloud-based reporting service.

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Product category: Retail technology

Reporting Service

Follow your feedback from the Intelligent Reporting Service. Track and learn how well you are performing and where you can still improve your service. Our intelligent cloud-based reporting service collects and analyses your survey data and displays your results in a clear format. The service makes it easy for you to see and understand your performance through your feedback results, and identifies when and where improvements are needed.Integrated customer satisfaction management

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Product category: Retail technology

Web Smileys™

Collect feedback from your website visitors effortlessly with our easy-to-place web smileys. Ask your customized online experience question and capture the user’s feeling when interacting with your website. Once the smiley feedback is given, an open feedback box appears. Responses are collected and analyzed in the web-based Reporting Service.

Add our simple script to your web page and the web survey is immediately active. Our 4 smileys are globally recognized and your users instantly know how to interact with the panel. You can easily change your question whenever needed.

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About us

Company details

HappyOrNot® is the global leader in instant customer and employee satisfaction reporting. Our innovative feedback collecting smileys and intelligent data analytics reporting service help our clients to improve their customer experience, relationships, and employee engagement.

Since 2009, our worldwide data insights have benefited our clients in sectors including retail, traveling and transportation, outsourcing services, healthcare and wellbeing, HoReCa, financial services, and public and governmental services.

We serve over 2,500 companies across 90 countries, and have collected and reported on over a quarter billion feedbacks. Our clients include Heathrow Airport and over 70 other airports, SNCF, Deutsche Bahn, DHL, Linkedin, Nike, Ebay, IKEA, Dixon's Carphone, Office Depot, Domino´s Pizza, Sodexo, Securitas, Carrefour, Ochsner Health System, NHS, and City of Helsinki.

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Company data

Sales volume

10-49 Mio US $

Export content

> 75%

Number of employees

50-99

Foundation

2009

Area of business

Retail technology