EuroCIS

Deutsche Telekom AG

Postfach 2000, 53105 Bonn
Friedrich-Ebert-Allee 140, 53113 Bonn
Germany

Telephone +49 228 181-0
info@telekom.de

This company is main exhibitor of

Trade fair hall

  • Hall 6 / E23
 Interactive Plan

Hall map

EuroShop 2017 hall map (Hall 6): stand E23

Fairground map

EuroShop 2017 fairground map: Hall 6

Contact

Dirk Rumler

Phone
+49 711 55536513

Email
dirk.rumler@t-systems.com

Andreas Brücker

Abteilungs-/Gruppenleiter
Marketing, Vertrieb, Werbung, PR

Germany

Phone
+49 151 588 40423

Email
andreas.bruecker@t-systems.com

Eike Folkerts

Phone
+49 40 306001771

Email
eike.folkerts@t-systems.com

Claudia Schumann

Phone
+49 69 200608017

Email
claudia.schumann@t-systems.com

Our range of products

Product categories

  • 05  Building service engineering and energy management
  • 05.07  Building automation and control systems

Building automation and control systems

  • 07  Retail technology

Retail technology

  • 07  Retail technology
  • 07.01  E-commerce solutions
  • 07.01.01  Online shop systems/platforms

Online shop systems/platforms

  • 07  Retail technology
  • 07.01  E-commerce solutions
  • 07.01.02  Online marketing solutions

Online marketing solutions

  • 07  Retail technology
  • 07.01  E-commerce solutions
  • 07.01.03  Web analytics, web controlling

Web analytics, web controlling

  • 07  Retail technology
  • 07.01  E-commerce solutions
  • 07.01.09  Omnichannel integration

Omnichannel integration

  • 07  Retail technology
  • 07.02  Business analytics
  • 07.02.01  Analysis tools for customer data, CRM software

Analysis tools for customer data, CRM software

  • 07  Retail technology
  • 07.02  Business analytics
  • 07.02.04  Customer frequency analysis

Customer frequency analysis

  • 07  Retail technology
  • 07.03  Payment systems
  • 07.03.03  Contactless payment systems, NFC solutions

Contactless payment systems, NFC solutions

  • 07  Retail technology
  • 07.03  Payment systems
  • 07.03.04  Mobile payment solutions

Mobile payment solutions

  • 07  Retail technology
  • 07.03  Payment systems
  • 07.03.05  Online payment solutions

Online payment solutions

  • 07  Retail technology
  • 07.05  POS software
  • 07.05.03  Software for POS communication

Software for POS communication

  • 07  Retail technology
  • 07.06  Mobile solutions
  • 07.06.05  Mobile marketing solutions

Mobile marketing solutions

  • 07  Retail technology
  • 07.06  Mobile solutions
  • 07.06.06  Smartphone apps

Smartphone apps

  • 07  Retail technology
  • 07.06  Mobile solutions
  • 07.06.07  Location-based services

Location-based services

  • 07  Retail technology
  • 07.06  Mobile solutions
  • 07.06.08  Beacon technology solutions

Beacon technology solutions

  • 07  Retail technology
  • 07.08  Digital marketing solutions
  • 07.08.01  Integrated digital signage solutions
  • 07  Retail technology
  • 07.10  Price labelling
  • 07.10.01  Electronic shelf labels

Electronic shelf labels

  • 07  Retail technology
  • 07.11  Store communication, networks
  • 07.11.01  Store connectivity solutions

Store connectivity solutions

  • 07  Retail technology
  • 07.11  Store communication, networks
  • 07.11.03  Wireless store solutions

Wireless store solutions

  • 07  Retail technology
  • 07.14  Security equipment
  • 07.14.02  Surveillance installations
  • 07.14.02.04  Video surveillance systems

Video surveillance systems

  • 07  Retail technology
  • 07.14  Security equipment
  • 07.14.03  Access control

Access control

  • 07  Retail technology
  • 07.15  IT services
  • 07.15.07  Cloud-based IT services

Cloud-based IT services

  • 07  Retail technology
  • 07.15  IT services
  • 07.15.09  IT security

IT security

Our products

Product category: Online shop systems/platforms

Online shop systems/platforms

  • Full service provision as part of online shop solutions based on a wide variety of e-commerce technologies
  • Scope of Services – Full Service: Consulting, design, and implementation, along with connection and integration in existing system landscapes 

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Product category: Online marketing solutions

Online marketing solutions

  • Bundling of all customer data collected through marketing activities on a platform as a basis for automated campaign management: before, during, and after the purchase process
  • Consulting, design, and implementation of marketing cloud applications and marketing automation

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Product category: Web analytics, web controlling

Web analytics, web controlling

Partner solution: Wirecard
With the Omnichannel solution from our partner Wirecard, retailers selling merchandise via both online and offline channels can offer their customers a faster and smoother shopping experience while increasing their revenue potential in additional sales channels at the same time. The entire purchase is handled via the retailer's own app. This means the customer can access all products at any time, irrespective of whether they are in store or need to be ordered.

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Product category: Omnichannel integration

Multichannel integration

  • Cross-channel handling of the purchase process for end consumers (stationary, online, mobile)
  • Targeted and integrated operation of existing channels with the objective of a comprehensive digital mapping of business processes

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Product category: Analysis tools for customer data, CRM software

Analysis tools for customer data, CRM software

  • Recording of customer data across all of the digital channels used, and collection in a comprehensive CRM system
  • Targeted evaluation of data and output of needs-based content for the optimization of marketing, sales, and service processes
  • Scope of service: full service – from advice to choice of technology, to development and implementation, as well as operation and service

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Product category: Customer frequency analysis

Customer frequency analysis

Motionlogic
Customer frequency analysis deals with the analysis of the movement of customers/passers-by at a physical location. The aim is gaining a more in-depth understanding of traffic and movement flows and knowledge of customer behavior. This can then provide economically justifiable answers to questions which could previously not be analyzed or only analyzed with great effort. For example:

  • How many transport users are moving between areas of the city or cities?
  • How high is the volume of traffic on one section?
  • How strongly does the flow of passers-by change in the course of a day and week in a shopping area or in a shopping street?
The movement patterns can also be enriched with highly anonymized socio-demographic characteristics, making it possible to draw conclusions about age groups, gender distribution, and state or city of residence of the transport users. Based on this, the results of the analysis can provide considerable support in strategic decisions and operative improvements in the fields of retail, public and other sectors, for example, in the planning of locations, avoiding losses due to non-targeted use of advertising media, or traffic planning.

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Product category: Contactless payment systems, NFC solutions

Contactless payment systems, NFC solutions

Partner solution: Wirecard
With Near Field Communication (NFC), the payment process at the point of sale can be significantly simplified and accelerated.

Wireless technology, which is currently becoming the standard technology for mobile payments using smartphones, also makes it possible to incorporate voucher and customer loyalty programs.  This enables stationary retailers to run mobile marketing campaigns as part of the checkout process.

The duration of the payment process at the point of sale can be significantly reduced through NFC technology. The average time savings amount to roughly 25 percent compared with cash payments and even 50 percent compared with traditional card payments.

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Product category: Mobile payment solutions

Mobile payment solutions

Partner solution: Wirecard
Our partner Wirecard offers an extensive portfolio of mobile payment solutions ranging from bridging technologies such as NFC stickers, with which consumers can also make contactless payments without NFC-capable smartphones, right through to innovative solutions such as SIM card-, handset-, and software-based (HCE) security modules (secure elements).

There are also payment backends and value-added services such as Couponing and Loyalty that promote the use of mobile payment solutions.

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Product category: Online payment solutions

Online payment systems

Partner solution: Wirecard
The checkout portal of our partner Wirecard provides small and medium enterprises as well as startups with a plugin tool that ensures online card payment as well as payment options that are suitable for individual requirements. The plugin process is fast and uncomplicated and takes place online with absolutely no bureaucracy. Transparent pricing: no setup costs or monthly charges.

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Product category: Software for POS communication

Software for POS communication

Partner solution: Wirecard

Innovative and smoothly integrable, intelligent value-added services that can be simply and easily implemented in existing systems and payment transactions. These services enable the retail business, for example, to access, select, and evaluate data sources relating to the POS or to easily integrate even complex customer loyalty programs via an intuitive self-service platform. With the help of such loyalty programs, retailers can stand out against the competition, intensify communication with their customers, and acquire new buyer groups.

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Product category: Mobile marketing solutions

Mobile marketing solutions

Development and design of innovative software applications for mobile marketing and mobile commerce, e.g., through apps or digital signage. Location referencing and context recognition create interesting and exciting services when combined with the technical and sensory capabilities (e.g. iBeacon) of mobile devices.

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Product category: Smartphone apps

Smartphone apps

  • Secure and quality-assured application software for mobile devices and operating systems
  • Personalized services, offers, and added value for consumers
  • Optimization of work processes, e.g., through the connection to central infrastructures and company systems

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Product category: Location-based services

Location based services

The Findbox mobile website can be called up from any smartphone. Employees or customers standing in front of a shelf looking for something can thus find the right item in just a few seconds. By clicking on the required product or the product they are looking for, the corresponding price label begins to flash.

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Product category: Beacon technology solutions

Beacon technology solutions

  • Exact locating or measurement of distance between individual devices within a defined radius
  • Ideal for finding location in buildings
  • Transfer of low data volumes via apps

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Product category: Integrated digital signage solutions

Comprehensive solutions for digital in-store communication

  • Digitization of the point of sale using intelligent sales shelves and interactive displays including content design
  • Sensor-based collection of customer-specific behavior data
  • Consolidation and evaluation of collected customer data in a digital business platform to export targeted marketing, sales, and customer services

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Product category: Electronic shelf labels

Electronic price labels

Together with Findbox GmbH and SES-imagotag, T-Systems provides a comprehensive portfolio in the field of electronic price labels with a "lightguide" function.

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Product category: Store connectivity solutions

Branch office solutions

Digital customer services are becoming the standard in retail, public institutions, healthcare, and food services. Centralized applications, data security, and availability in the LAN and WAN ensure process efficiency and good service. The Internet provides central data with the right quality anywhere and anytime, and an end-to-end security concept fully safeguards the increasingly complex IT infrastructure in branch offices. With VPN Connect/IntraSelect Branch Connect, our integrated IP VPN retail solution which can also incorporate external partners, the advantages of digitization are yours for the taking.

VPN Connect/IntraSelect Branch Connect is geared toward modern retail branches and public companies with an existing branch office structure including more than 100 locations that require intelligent network solutions and prefer low-cost, secure branch office connectivity based on private or public DSL (Internet). 

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Product category: Wireless store solutions

Wireless solutions

HotSpot
Free visitor WiFi is a megatrend. WiFi is not just attractive from a visitor's perspective; if used correctly, it can also be an important and versatile marketing instrument for companies. It is ideal for showcasing your own brand, placing advertising messages, generating customer loyalty, segmenting and addressing customers, acquiring information, and even offering completely new services.

With its HotSpot product, Telekom Deutschland offers a solution that perfectly meets business customer requirements. The HotSpot service is adapted to the customer's branding and further requirements and offers comprehensive marketing tools for customer self-administration. Telekom Deutschland gets visitors and guests online and bears the legal responsibility for this. The company runs the connection and all platforms, offers a toll-free hotline for customers and users, and usually also provides the hardware on site. In terms of architecture and connectivity, it taps on a broad solution portfolio to find the optimum solution for the customer.

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Product category: Video surveillance systems

Video surveillance systems

While video cameras are recording, incoming data is analyzed automatically and intelligently: our systems count people, identify irregularities such as forgotten objects, and notify the control center so that intervention measures can be taken straight away. Naturally, all this is done while complying with legal regulations and with certified data privacy.

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Product category: Access control

Admittance control

Managed physical security
Our managed physical security offering comprises remote services from within the control center. The system makes it possible, for example, to easily and securely change access authorization. Furthermore, individual configurations are backed up centrally at the customer's request.

Mobile identity and access
Granting access in a controlled manner, on a fully mobile basis with digital key management. Compared with physical key management, the benefits include lower costs, better security, and greater flexibility and convenience. Completely new business models are possible, including trunk logistics in the B2C segment or the mobile opening of parking gates. The solution also enables login to logical systems such as customer portals without needing a user name or password.

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Product category: Cloud-based IT services

Cloud-based IT services

As a leading cloud provider, T-Systems offers a very wide range of solutions in this field. In addition to infrastructure, Platform-as-a-Service, and Software-as-a-Service, this also comprises various delivery models such as private, public, and hybrid clouds. Furthermore, customers benefit from our longstanding experience of cloud migration/integration and a high-performance cloud ecosystem. As T-Systems'/Deutsche Telekom's headquarters and in-house data centers are located in Germany, their cloud services are governed by strict German data privacy laws.

With the Open Telekom Cloud, customers get an easy-to-use, secure, affordable, and open public cloud solution that is not just an alternative to American providers, but which can help in many areas to improve agility and flexibility in their core business and quickly implement new business solutions and processes.

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Product category: IT security

IT security

Penetration tests
Most network-related risks are already contained through appropriate measures taken in the data centers (firewalls, etc.). The actual vulnerability is often in the application itself where there are a series of likely points of attack that must also be controlled and hardened by the application. We therefore offer to prepare, conduct, and log penetration tests to check if security is up to scratch.

A penetration test focuses on checking the system/application for existing vulnerabilities from the perspective of an independent potential hacker. We offer to conduct penetration tests for:

  • Applications (e.g., web, SAP)
  • Infrastructure
  • Mobile applications
  • Embedded security (Scada, Industry 4.0)
  • DDoS

IT forensics
Spectacular hacker attacks, corporate espionage, compliance violations, and data theft are a reality in a connected company. IT systems and applications map increasingly complex business processes and process sensitive data. This steadily increases the risk of companies becoming the focus of criminal activity. We help with correctly assessing the situation and initiating suitable steps to minimize damage and identify perpetrators. Being able to understand misconduct or an attack requires comprehensive knowledge of system processes and the traces left by a user in digital systems, as well as extensive experience with possible attack scenarios and security gaps.

DDoS prevention
With a DDoS (Distributed Denial of Service) attack, criminals bring online shops and other websites to a standstill by using many different computers at the same time, e.g., in order to lend weight to threats of blackmail. Firewalls and other defensive measures do not help in such cases. DDoS defense, however, provides effective protection as our security experts ward off attacks in Telekom's IP backbone directly – as soon as possible after an attack has been reported, around the clock, in close consultation with you, and without any volume restrictions. This way your work is only disrupted slightly, if at all.

Mobile Protect Pro
Mobile Protect Pro provides real-time protection for corporate data, against attacks on mobile devices, networks, and applications. It's a  permanent ECG for mobile devices which also detects unknown attack patterns early on. Hosting in Telekom's highly secure data centers in Germany.

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About us

Company details

Deutsche Telekom
Deutsche Telekom is one of the world's leading integrated telecommunications companies with over 142 million mobile customers, 31 million fixed network lines and more than 17 million broadband lines (as of December 31, 2013). The Group provides fixed-network, mobile communications, Internet and IPTV products and services for consumers and ICT solutions for business customers and corporate customers. Deutsche Telekom is present in around 50 countries and has approximately 229,000 employees worldwide. The Group generated revenues of EUR 60.1 billion in the 2013 financial year – more than half of it outside Germany.

Deutsche Telekom Technischer Service
Deutsche Telekom Technischer Service GmbH (DTTS) is the largest service company in Europe. Millions of private customers, companies, and carriers put their trust in the company.Telekom's technical service company develops and provides its customers with tailor-made solutions and products.

T-Systems
The ICT sector is currently undergoing changes that have an ever greater impact on the retail trade: disruptive technologies such as cloud computing and the mobile solutions based on this, along with big data combined with social media, are turning existing business models on their heads and forcing IT to transform.

T-Systems sees itself as an "enabler" that ensures its customers have the capacity to act and are competitive at times of changing markets and great competitive pressure. To this end, the services are based on the three market values of T-Systems: Innovation, simplicity, and competence. T-Systems addresses the needs of the retail industry in great detail and uses powerful and innovative technologies in end-to-end solutions for the business of its retail customers.

T-Systems Multimedia Solutions
The T-Systems subsidiary Multimedia Solutions is among Germany's leading Internet agencies. Around 1,200 employees translate web innovations into services for digital life and business for customers from all industries. This includes solutions for e-commerce, intranet, and Internet portals, as well as web IT management.

MOTIONLOGIC
Motionlogic GmbH is a newly founded, fully owned subsidiary of Deutsche Telekom AG. As a small, powerful unit, the team takes on innovative challenges in the market and creates tailor-made solutions.

Motionlogic develops and markets self-learning big data analysis systems that identify patterns and correlations in large volumes of data to optimize companies' processes.

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Company data

Sales volume

> 500 Mio US $

Number of employees

> 5000

Foundation

1995

Area of business

Retail technology