Custom S.p.A.

Via Berettine, 2, 43010 Fontevivo, Parma

Telephone +39 0521 680111
Fax +39 0521 610701

Trade fair hall

  • Hall 6 / F47
 Interactive hall map

Hall map

EuroShop 2017 hall map (Hall 6): stand F47

Fairground map

EuroShop 2017 fairground map: Hall 6


Chiara Ottini




Our range of products

Product categories

  • 07  Retail technology

Retail technology

  • 07  Retail technology
  • 07.07  POS hardware
  • 07.07.10  POS printers, coupon printers

POS printers, coupon printers

Our products

Product category: Retail technology


FLY is the first PC POS with a structure entirely in aluminium machined from solid to guarantee unequalled sturdiness and aesthetic perfection. A unique and unmistakable design with completely new lines and rationalized amount of space to meet the functional and aesthetic needs of the modern store. The ultra flat wide monitor offers an excellent resolution (1366x768) together with important functionalities guaranteed also by the capacitive multi-touch with Led technology adopted for this device. The new PC POS, perfect to be combined to K3 printer, but suitable also for other Custom printers, has a powerful i3 1.7 GHz processor, 4GB RAM and a 64GB SSD unit. Different kinds of connections available in terms of input and output ports (4 USB, 2 Ethernet and 2 HDMI) allow an easy connection to external devices or peripherals.

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Product category: POS printers, coupon printers


Q3X is the ideal solution for thosecustomers searching for the latest performance levels in a modern design product. The thermal head provides excellent graphic printing quality and lower consumption. The cutter has been designed to optimize the product performance, both in terms of efficiency and reliability, and meets the most demanding operating requirements. Its elegant design, developed to perfectly match any environment, is combined with high technological contents. It prints on 80 mm wide thermal paper, with front ticket outlet. Serial / USB interface.
Bluetooth and Wi-Fi interfaces available.

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Company news




Feb 28, 2017

From International fiscal solutions to Multi Scan, Custom presents its embedded solutions


Since 25 years Custom Group develops embedded solutions, interacting with users’ daily life, listening to the consumer’s voice, identifying highly functional solutions able to satisfy the needs of the modern point of sale. The Group has been able to develop technological and user-friendly solutions, in order to create concrete benefits for the retail sector. Custom exhibits at EUROSHOP with its POS/RETAIL division (PC POS, Printers&Cash Registers) that reached the goal of 37% of total turnover.
Many Custom fiscal devices are already approved in 15 international countries with different transmission technologies but all with the aim to give real time information to the revenue authority, and we are conducting the certification procedures in 8 other countries. 

In fact, Custom offers many opportunities for technological renovation related to fiscal laws. As demonstration of the great interest that this subject creates, the European Union counts already 16 countries out of 28 with fiscal POS solutions. Also the German market is evaluating, from 2020, to start with a fiscal law based on the one now starting in Austria: an offline signature of the receipt through a certification authority. “There are different regulations from country to country that use different transmission technologies”, says Alessandro Pedrazzi - EMEA POS division Sales Director - “the International interest towards the new technologies to manage fiscal data transmission is increasing fast. We are a worldwide reference in developing fiscal devices  to manage the point of sale and we can also offer consultation to governmental offices to develop the necessary infrastructures for managing and examining these amount of data. Today the Group is a top player offering HARDWARE, SOFTWARE and SERVICE solutions.”

Custom presents in Dusseldorf K3, the thermal printer for the point of sale with embedded wireless barcode scanner - the Multi Scan - equipped with wireless and contactless communication for retail sales. This highly functional system integrates thermal printing, RFID technology, bi-dimensional barcodes scanning (available both with Wi-fi and Bluetooth),  contactless recharge; functions able to work with or without PC. An elegant, compact and space-saving solution (system embedded directly on the printer) with a 1D, 2D and OCR-B scanning technology, stand alone mode and with the ability to interact with loyalty programs dedicated to a single customer through RFID.  Moreover, it will be presented the new SILVER, one of the most powerful PC POS of Custom group: innovative design and performances ideal for advanced solutions.

Stand Custom at EUROSHOP: 6F47

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About us

Company details

CUSTOM was founded in Fontevivo (Parma) in 1992 as a company that designed and manufactured professional printing devices for the industrial automation sector.

During the first years in business, the company has specialized in designing and producing parts of printing systems and panel printers for famous brands of the industrial field.
The progressive growth has leaded the company to evolve towards the design and manufacture of products always more and more complete both for the OEM and POS markets and to promote CUSTOM brand.

The comprehensive product catalogue allows Custom to offer real "technology packages" which include printing peripherals, cash registers, systems and a software which grants an easy and quick use of the products.

Today, the wide range of products is conceived for different segments of the market:
Industrial automation, industrial instrumentation and supply of public services (O.E.M., original equipment manufacturer)Airports, railways and events ticketing (TKT, ticketing)Points of sale automation (P.O.S., point of sale)Gaming (G.L.B., gaming, lottery, betting)

In 2008, the new holding company CUSTOM Group spa is established and it owns the majority of the companies of the group:
CUSTOM Engineering spa, which designs and manufactures all products featuring Custom and Fasy brands and branded products for OEM customers;System Retail spa, specialized in systems for the automation of the point of sale for GDO and DO;System Gaming spa, oriented to gaming, lottery and betting markets;CUSTOM America, Inc, fully committed to USA, Canada and Central America markets;CUSTOM Production Europe srl, the manufacturing plant of the group.

CUSTOM Group, with more than 300 employees, a turnover of 68,5 millions of Euro (last year), a direct or through-partner presence in over 53 countries, exports more than 60% of its own production.
The Group owns 18 innovation and invention patents related to printing and scanning devices internally developed.

Besides the locations in Fontevivo Parma (Operating offices) and in Castelguelfo Parma (Management and Finance), CUSTOM Group counts on sales offices in Modena, Varese, Treviso and a network of over 300 affiliated dealers in Italy.
Internationally, CUSTOM Group counts on branches in USA, Germany, United Kingdom, Africa and on local partnerships in Russia & CIS, China, South-East Asia, France, UK/Ireland, Brazil, Argentina and India.

The group, with private capital, is still led by the charter members Carlo Stradi - president and CEO - and Alberto Campanini - CTO and R&D.
The management activity is led by Paola Grisenti, - CFO - and Andrea Faggioni - COO.

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Company data

Sales volume

50-99 Mio US $

Export content

max. 75%

Number of employees




Area of business

Retail technology

Company information as a PDF file