Munich, January 13, 2014 – Fujitsu Solutions for the New World of Omni-channel Retailing
The retail industry is changing at an unprecedented pace. Cross-
Fujitsu works with retailers to help them master these challenges, using IT to take the customer experience and business efficiency to the next level. Building on a deep understanding of retailing that we have gained over the past 30 years with more than 500 customers and 82,000 stores in 52 countries worldwide, Fujitsu’s mission is to deliver a differentiated customer experience that will increase sales, operational effectiveness and customer satisfaction for our retail clients.
Fujitsu delivers high-performance, best-of-breed hardware solutions, integrated software applications and multi-vendor lifecycle support services to help retailers around the world deliver on their brand promise and operate more effectively.
Spanning front- and back office, our portfolio includes point of service, mobile and self-service solutions, end-to-end retail business applications including business analytics, customer loyalty and dynamic digital media, and a suite of managed IT services across the store, networks, applications and infrastructure. Independent research firm, Forrester Research Inc., recognizes Fujitsu in the Leaders category of The Forrester Wave, Point of Service, Q2 2012.
Fujitsu is the emerging leader in cloud and the role of cloud technology and services for today’s retailers, in which the FUJITSU Cloud Initiative demonstrates how cloud underpins the three technology trends of mobile, big data and social to deliver business and social innovation as part of our wider vision of the Human Centric Intelligent Society.
International retail portfolio today
(including Big Data)
Retail applications, solutions and services at a glance
Fujitsu in retail – who we work with
Mitchells & Butlers – “Thanks to a genuinely innovative partnership with Fujitsu that delivered equivalent innovation in technology and business processes, Mitchells & Butlers now has a robust and reliable platform on which to build its future.” Martin Taylor, Director for Business Change and Technology, Mitchells & Butlers
Chico’s – “What we find is that stores actually drive e-commerce sales, and e-commerce sales drive store sales. That multichannel shopper is where we spend most of our time, because she is seven-times more valuable as a multichannel customer than an e-commerce customer or an Internet customer alone.” David F. Dyer, CEO, president, director and member of the executive committee, Chico’s
Watami International Limited – “We’re always seeking to partner with industry leaders, and Fujitsu’s advanced technology and tailor-made solutions are the perfect fit.” Joshua Leung, Corporate Planning and Administration Manager, Watami International Limited
Why Fujitsu for retail?
Fujitsu‘s international strength and continuous investment in technology innovation allows us to deliver consistent services to our customers. We are committed to using our size, scope and experience as one of the world’s largest IT companies to deliver global capabilities with local responsiveness and know-how. This encompasses:
Our retail solutions cover the whole value chain – from store, warehouse and headquarter to the backbone in the data center. We transform the customer experience in stores and across channels, and we have the retail solution intellectual property, process knowledge and integration skills to make a difference.
- Fujitsu Retail Solutions: http://www.fujitsu.com/fts/solutions/industry/retail/
- White Paper: Retailing Without Walls
- OnPR GmbH
Tel: +49 89 30 90 51629
Fujitsu is the leading Japanese information and communication technology (ICT) company offering a full range of technology products, solutions and services. Approximately 170,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE:6702) reported consolidated revenues of 4.4 trillion yen (US$47 billion) for the fiscal year ended March 31, 2013. For more information, please see http://www.fujitsu.com.