With Retalix 10, NCR presents an omnichannel solution at EuroShop 2014 that enables retailers to give their customers a uniform shopping experience across all channels. Can you briefly introduce this solution?
Stefan Clemens: Retalix 10 is a software platform that implements and illustrates different sales channels through a holistic solution; this means, transactions are made available and transparent in all areas. The advantage of Retalix 10 – also known as R10 – is that we are able to gradually implement this solution. Existing applications can be integrated, regardless of whether they are POS applications, Kiosk applications or e-commerce platforms. We offer our customers an additional benefit, since a partial implementation or migration of existing systems is also possible.
NCR offers touchpoint and payment solutions as well as different management systems. What advantages does this give retailers, who do one-stop shopping for these systems?
Clemens: The term “one-stop shopping“ means that a single manufacturer assumes responsibility. This is to say, NCR assumes the responsibility for system integration and project implementation in all areas that are being implemented and integrated. However, this doesn’t necessarily mean that all solution elements have to be NCR products; this is about integrating existing solutions as well as partner products. The benefit for the retailer in all this is he/she has a contact that can guide him/her accordingly during the entire project.